Modern Medical Centre
Vladimir D. 2 years ago • From Google
Bad
Frustrating experience with NHS allergy care
What an absolute money pit for the NHS! Our daughter suffers from severe allergic reactions - coughing, vomiting, and struggling to breathe. She relies on two inhalers, blue and brown. Desperate to identify the allergen, my wife spent three consecutive mornings glued to the phone, trying to secure a doctor's appointment. By some miracle, she snagged the last slot on the third day. Disappointingly, we were met with a nurse who displayed shocking rudeness towards my wife. Despite my wife's insistence, the nurse refused to provide a blood test form for allergies, only offering tests for liver function and blood cell count. This oversight became apparent three weeks later, after we'd wasted precious time waiting for the blood draw, lab analysis, and for someone to finally hit "Print" on the results. Now we're back at square one, requesting an allergy test that'll likely take ages. If the nurse had done her job properly, we wouldn't be dealing with a child gasping for air for a month! It feels like a ploy by the surgery to book more appointments and rake in NHS funds for doing absolutely nothing. Disgraceful! To add insult to injury, I'm required to complete a GDPR form on behalf of my underage child just to access their test results. It's preposterous! As parents, we're the only ones legally responsible for our children. Is it even lawful to fill out forms in someone else's name? I highly doubt it. This place is an utter farce!
I've been a patient at this surgery for half a decade now, and I can't speak highly enough of their services. The front desk staff consistently go above and beyond, demonstrating a genuine..
Modern Medical Centre
Ali K.
The reception personnel at this establishment are remarkably accessible and approachable. Their demeanor exudes helpfulness and courtesy, making interactions a pleasant experience. Securing..
Modern Medical Centre
CAE C.
I've been a patient at Modern Medical Centre Rush Green Practice since October 2018, along with my children who were minors then. In November 2020, amidst the COVID-19 crisis, we had to relocate to..
Modern Medical Centre
HARRY h.
The team members at this establishment are truly exceptional. Their unwavering willingness to assist and their consistently cheerful demeanor make every interaction a pleasure. It's refreshing to..
Modern Medical Centre
Imran A.
I've been a patient at this medical practice for a couple of years now, and I'm genuinely puzzled by the low ratings they've received. My experience has been quite different from what these ratings..
Modern Medical Centre
Vladimir D.
What an absolute money pit for the NHS! Our daughter suffers from severe allergic reactions - coughing, vomiting, and struggling to breathe. She relies on two inhalers, blue and brown. Desperate to..
Modern Medical Centre
Lina B.
While there's been a marginal enhancement in the reception staff's approach to patient interactions, the appointment scheduling process remains woefully inadequate. My mother, who underwent surgery..
Modern Medical Centre
Harry H.
I'm puzzled by the abundance of negative reviews. In my experience, every single person there demonstrates exceptional brilliance. The level of expertise and talent on display is truly remarkable,..
Modern Medical Centre
Yousuf A.
The medical professionals at this establishment demonstrate adequate competence. However, the real challenge lies in navigating the bureaucratic maze of the reception desk and securing a timely..
Modern Medical Centre
FD R.
Our family medical practice has been a true blessing. The front desk team is incredibly welcoming and accommodating. I appreciate their need to inquire about appointment reasons to ensure proper..
Modern Medical Centre
hassan s.
I wish I could assign a rating of zero stars to this healthcare provider. My fiancée and I had a deeply troubling experience with this GP that left us feeling utterly dismayed. Rather than offering..
Modern Medical Centre
flory g.
I recently had a deeply frustrating experience with this medical facility. I brought my 12-month-old son in on Monday, concerned about pain and swelling behind his ears and neck. The staff performed..
Modern Medical Centre
Pinky R.
I encountered one of the most antiquated and unprofessional general practitioner offices I've ever seen. The receptionist, Sharon, seemed utterly incompetent in handling even basic administrative..
Modern Medical Centre
Coca D.
I visited this GP recently and left feeling deeply disappointed and disrespected. Throughout the appointment, the doctor seemed to disregard my medical history entirely, focusing instead on making..
Modern Medical Centre
pim b.