RP

R P. 2 years ago • From Google

Rating

Bad

Frustrating experience with overwhelmed medical service

I understand it's not entirely the practice's doing, but their appointment system is overwhelmingly overcrowded. Calling precisely at 8am gives you roughly a 2% chance of securing a slot. If unsuccessful, you're simply redirected to the walk-in centre in Colchester, which is completely impractical for urgent medical needs or older patients. The staff's attitude doesn't help either - while the environment might be stressful, a little compassion would go a long way.

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