The Grange Medical Centre

I was incredibly frustrated when my spouse's scheduled consultation was abruptly terminated through a text message just before the 8:30 AM slot. He had already made arrangements to take time off..

I'm currently stuck on a lengthy phone call, attempting to schedule an appointment for my toddler, and I'm completely baffled by how unnecessarily complicated this process has become. Why does..

I have nothing but praise for the medical professionals at the Grange, having been their patient for over three decades. During the Covid pandemic, I fell seriously ill, and without Dr. Thornton's..

Over nearly three decades, I've been seeing doctors at The Grange, and I can confidently say it's the top medical practice in the Nuneaton area.

The service was absolutely abysmal. I attempted to schedule an appointment for my child, calling precisely at 8:00, and found myself 12th in the queue. Shockingly, they informed me no appointments..

The establishment is completely chaotic with massive queues, staff constantly distracted on their phones. The customer service is incredibly poor, seemingly uncaring about potential risks to..

As a first-time patient visiting Dr Baker, I was truly impressed by his exceptional professionalism, compassionate care, and meticulous attention to detail. The reception staff were equally..

The receptionist's demeanor is absolutely appalling, attempting to schedule an appointment feels like an insurmountable challenge, and being subjected to such disrespectful staff is the last thing..

Scheduling a consultation proved to be quite challenging, with significant wait times and limited availability making it frustrating to secure a timeslot.

"All our staff at the front desk are currently occupied and the waiting line is at capacity" ~ then abruptly disconnects the call Appreciate it 👍🏼

The personnel are discourteous, and the service is abysmal. I've attempted to schedule an appointment numerous times, and they show zero regard for when customers can actually reach out to book. It..

Completely unacceptable service without fail, the breaking point came when seeking medical attention for an infant with a 111 referral, yet still being turned away due to "fully booked" status. Even..

Scheduling via phone can be challenging, but the app makes booking a breeze. Dr. Commane, Dr. Wrigley, and Dr. Thornton are truly exceptional. They genuinely listen and take a proactive approach to..

A bureaucratic medical practice that treats patients as a nuisance. Simply attempting to call results in an exhaustive list of prohibitions, followed by a maze of menu options, often ending in an..

Absolutely appalling service. I rarely seek medical assistance, but when I desperately needed an appointment, the experience was a nightmare. Their phone system is a complete mess - endless queuing,..

Sadly, it's impossible to reach them via telephone, so I usually end up having to go in person, which raises concerns about how less mobile individuals might secure an appointment. However, once I'm..

I consistently encounter exceptional service at this medical facility. The entire staff, from the front desk personnel to the nursing team and physicians, are outstanding. I am truly grateful for..

The employees at this establishment are incredibly supportive and consistently went out of their way to assist me.

This medical practice is completely ridiculous. The phone lines are impossible to access. Even if you somehow manage to get through, all appointment slots are already taken. When you attempt to..

Fantastic group of professionals who are absolutely indispensable - I can't imagine managing without their incredible support!!