TP

Teo P. 2 years ago • From Google

Rating

Poor

Frustrating experience with slow and unhelpful gp

The facility itself is pleasant, but their customer service requires enhancement. Obtaining an antibiotic prescription was an incredibly time-consuming process. The general practitioner's approach seemed impractical, suggesting I take a mouth photograph to detect potential bacterial infection, yet the follow-up was lacking, forcing me to initiate contact. Ultimately, I secured an in-person consultation solely because the submitted image lacked clarity. This isn't an isolated incident of the GP's reluctance to conduct face-to-face consultations; fortunately, during a previous encounter, I at least managed a video consultation, which prevented completely wasting my time.

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