Brownlow Health @ Kensington Park

Another outstanding experience with this medical practice. Dr O'Hagan delivered exceptional care. We're truly fortunate to have such a high-quality healthcare facility so close by. Received..

The reception service today was extremely poor. It seems a select few receptionists at Kensington Park Medical Centre have an aversion to patient inquiries and show little empathy towards chronic..

I began attempting to contact the clinic at 8 am, with the phone line consistently busy and disconnecting, until I finally reached them at 8:27 am. I was placed in a queue, positioned as number 27,..

Excellent medical facility with responsive staff and helpful communication. Appreciate the quality care and prompt attention. Much gratitude.

I just joined this medical clinic and can genuinely state I should have made the switch much earlier - it's significantly better than my previous healthcare provider. The front desk staff were..

Despite the GPS and nursing staff being incredibly supportive, some of the front desk personnel display an unacceptably hostile demeanor. I recognize they likely face significant daily pressures,..

If you struggle with mental health challenges, this place is not recommended for you.

I'm struggling to schedule an appointment because their booking policy is incredibly inconvenient. The receptionist insists they only handle same-day appointments, which means you must call first..

I have no complaints about the staff or the service I've experienced at this practice. Since registering when I moved here in October 2020, I've attended numerous appointments for different reasons...

During my latest medical appointment, I was fortunate to consult with Dr. Cut. She's a compassionate and exceptionally supportive physician who truly stands out. Dr. Cut carefully listened to every..

The employees consistently demonstrate a lack of helpfulness and courtesy, with poor organizational skills. If possible, I would rate this experience even lower than the minimum score.

Every weekday I attempt to schedule a doctor's appointment, but I'm consistently told no slots are available. I'm enduring relentless bodily pain that spans my arms, sides, abdomen, buttocks, and..

Welcoming and supportive personnel; there's a slight delay as they thoroughly sanitize the area between client appointments.

Terrible experience - seek alternative care if possible - numerous patients are not receiving accurate diagnoses - I've been given medication that conflicts with my condition, and despite calling..

I've been visiting this medical practice for several weeks due to respiratory problems. The front desk staff have been incredibly supportive and friendly. Both Dr. Heane and Dr. Armstrong have been..

Subpar customer service occurred recently due to misinformation provided by the front desk staff. It appears that a small group of receptionists at Kensington Park Medical Centre seem uncomfortable..

I've been a patient at Brownlow for years, and the reception staff have consistently gone above and beyond to provide outstanding support. Their courtesy and professional demeanor are truly..

Zero communication and professionalism when dealing with their staff. The receptionists displayed a complete lack of courtesy during a scheduling error that they were responsible for, and their..

The medical team treats patients with respect and maintains a welcoming, professional atmosphere. However, scheduling a doctor's appointment is challenging, as you're restricted to calling between..

I can genuinely affirm that this practice is predominantly excellent. The premises are consistently spotless, with ample parking and an appealing building. The reception team is consistently helpful..