HO

H O. 3 years ago • From Google

Rating

Average

Frustrating experience with unreliable medical practice

I've been a patient at this practice since 2011, and the doctors, especially Dr. Guest, are top-notch. However, today's experience was incredibly frustrating. I went to Trafford hospital for a blood test, only to discover my details weren't in their system. I called the GP and was left on hold as the top caller for over 10 minutes. I checked their website, which stated they were open until 6:00 PM, so I drove back to the practice. To my dismay, I found a sign on the door indicating they were closed on Wednesdays! This is absolutely unacceptable! They should at least update their answering machine to prevent such inconvenience for patients.

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