LS

Lou S. 2 years ago • From Google

Rating

Bad

Frustrating Fertility Care and Rude Receptionists

Scheduling an appointment is a nightmare. The patient access care process is riddled with complicated steps, authentication apps, and still no success in booking an e-consult. The surgical center's reputation is dismally poor. On the rare occasions I've visited, some clinicians were pleasant. However, one doctor stood out for being exceptionally insensitive about my fertility challenges, offering zero guidance despite my prolonged six-year struggle. The front desk staff consistently display unprofessional attitudes; while I understand the public-facing role can be exhausting, maintaining basic courtesy is part of the job. If you're considering this medical practice, steer clear.

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