The Park Medical Practice
AP
Ajiri P. one year ago • From Google
Bad
My initial visit to this medical practice was far from satisfactory. Upon arrival, I was completely unaware of the self-check-in system and waited in the reception line, believing I was following the correct protocol. When I finally reached the front, the receptionist curtly informed me that I was too late to be seen, despite having already spent considerable time queuing. After being advised to wait and see if the doctor might still accommodate me, I sat for more than half an hour, only to ultimately be told I would not be seen that day. The communication was incredibly poor, and the staff's attitude made me feel completely marginalized and unwelcome. As a first-time patient, this experience was deeply discouraging. A bit of clarity about the check-in process and a more empathetic approach from the staff could have dramatically improved the situation. Medical facilities should prioritize treating patients with dignity and understanding, particularly when individuals are seeking healthcare support.
Sandra C.