AT

Anita T. 10 months ago • From Google

Rating

Bad

Frustrating first visit with unhelpful staff

I recently changed to this medical practice in March, and after my initial visit yesterday, I can confidently say I won't be returning. The reception staff member was remarkably unwelcoming and discourteous. Without any self-service check-in system, I was forced to interact with her, and I felt like a complete nuisance. The physician was entirely unresponsive to my input. I clearly articulated — and repeated twice — that I had previously tried this specific medication at various dosage levels, three distinct times, with absolutely zero positive outcomes. Despite this, he proceeded to prescribe the same treatment, completely disregarding my detailed explanation. I declined the prescription and departed feeling thoroughly exasperated. I've already completed registration with an alternative GP practice, located slightly further away but boasting significantly superior patient reviews. Note: The single star rating is solely attributed to the receptionist who handled my appointment inquiry the day prior.

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