HL

Hangye L. 2 years ago • From Google

Rating

Bad

Frustrating follow-up for chronic disease patient

The staff at the front desk were courteous, yet the medical centre persistently reached out for an unnecessary check-up, disregarding my existing medical documentation. Despite having a chronic condition that is already being monitored by a hospital, they continue to request my presence for an examination without providing a clear rationale. A few months back, I attempted to discuss my file discrepancies with a general practitioner, as they initially questioned the validity of my chronic disease diagnosis upon registration. When I sought an in-person consultation, I was informed that no doctors were available. This lack of communication and organizational inefficiency has been incredibly exasperating. Until I can have a direct, face-to-face meeting with a GP, I cannot and will not place my trust in this centre. Moreover, several acquaintances who are also registered here have shared similarly negative experiences.

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