The Barcellos Family Practice
JV
Jerry V. one year ago • From Google
Bad
I had been a patient at this practice for several years. While the senior partner I saw multiple times was acceptable, scheduling appointments was consistently challenging. During my April 2025 visit for an extremely painful foot, seeking a steroid injection, I was seen by another partner who expressed reluctance to administer steroid injections in primary care. He claimed he would email a fact sheet about my condition, despite my attempts to explain I had previously received such treatment. He appeared disinterested in my input. Upon reviewing my medical record, I discovered the doctor had documented that he had thoroughly explained why an injection was not possible. When I called to seek a second opinion, I was told there would be another three-week wait. Upon explaining my situation, I was aggressively reprimanded and told I was not permitted to bypass the queue. I responded that I would find alternative medical care and ended the call. The receptionist subsequently logged her version of events in my record. I ultimately found another doctor who promptly provided the injection I required.
Sally S.