Wells Health Centre
Carol C. 2 years ago • From Google
Bad
Frustrating gp appointments that never seem available
I've been attempting to secure a face-to-face consultation with my GP for approximately six weeks or longer... Eventually, I obtained an appointment, only to have it cancelled. I received another, which was also cancelled, then reinstated but with a different doctor (when I specifically wanted to see my own GP). All my attempts to schedule with my preferred GP have been futile. Online consultations are perpetually at maximum capacity, even at 8:00 AM. Phone calls either result in 'no appointments available' or I'm left on hold and disconnected. Today, once again, I've had no success through any channel, compounded by the fact that no appointments are available for the next two weeks, and then the doctor will be on annual leave for an additional two weeks. I told them I'm absolutely done!!!!! PS I reluctantly gave ONE star (solely to enable posting the review) and am frustrated that the system automatically adds two more stars. I absolutely do not want to suggest three stars for the abysmal service I've experienced!!!
The reception team and doctors consistently demonstrate attentiveness, carefully hearing patients out before providing thoughtful advice and assistance.
Wells Health Centre
Charley R.
Incredibly welcoming, meticulous, and highly competent. I was truly amazed by the exceptional service and attention to detail demonstrated by every staff member. My sincere appreciation!
Wells Health Centre
Milena N.
This medical practice is absolutely terrible. Their sole response is to repeatedly tell patients to "wait because everyone is occupied," and they excel at discriminating against individuals from..
Wells Health Centre
X X.
I've been receiving care at Wells Health Centre for an extended period, and I must say their service is absolutely impeccable. Every staff member demonstrates remarkable politeness and..
Wells Health Centre
Jazzy J.
Every time I try to book an appointment by phone at the medical practice, I'm met with frustration. The staff appear dismissive and disrespectful, especially towards me as someone with dyslexia...
Wells Health Centre
Janet B.
Exceptional medical service with attentive communication from both reception and telephone personnel. The practice has impressively maintained and even enhanced its quality over the nearly three..
Wells Health Centre
Jason W.
Met with the Asthma nurse (Jo) today, and she was incredibly informative and thorough. She walked me through everything with great clarity and maintained a highly professional demeanor. I truly..
Wells Health Centre
Chris P.
Incredibly supportive medical team with top-notch physicians and nursing professionals who provide outstanding care and assistance.
Wells Health Centre
Quinn W.
Dr. Sercomb's approach to my mental health was utterly dismissive and unprofessional. I attended the appointment expecting to discuss medication, but she showed zero empathy or concern for my..
Wells Health Centre
dennis N.
The attention I received was absolutely top-notch. Their staff demonstrated incredible compassion and went above and beyond to assist me. I give their service a perfect rating of 100%.
Wells Health Centre
Rob R.
Absolutely top-notch healthcare facility. I'm incredibly impressed with every single member of their team, from the welcoming reception staff to the compassionate nurses and skilled physicians.
Wells Health Centre
fay m.
Completely indifferent staff. The front desk personnel consistently display a dismissive attitude, with only a handful of exceptions. An absolutely terrible establishment.
Wells Health Centre
Lauren H.
I'm utterly dismayed by the treatment my partner experienced at this medical practice. Having recently moved to Wells two years ago, this was his first visit, and he's not someone who seeks medical..
Wells Health Centre
Florence P.
Exceptionally supportive and compassionate. During recent difficulties, both the administrative personnel and medical professionals have demonstrated extraordinary dedication to providing assistance.
Wells Health Centre
Matthew B.
I consistently receive exceptional care and support from the entire medical team, including staff, nurses, and physicians. My gratitude goes out to them for their outstanding service.
Wells Health Centre
Marsha M.
Absolutely terrible medical professionals - completely unprofessional, dismissive, and lacking any semblance of compassionate care.
Wells Health Centre
Carol C.
I've been attempting to secure a face-to-face consultation with my GP for approximately six weeks or longer... Eventually, I obtained an appointment, only to have it cancelled. I received another,..
Wells Health Centre
Jazmin J.
Felt completely interrogated during an appointment while attempting to discuss a highly distressing personal situation where I desperately needed support. As I was sharing my overwhelming life..
Wells Health Centre
Roger B.
I am thoroughly impressed by the consistently warm and competent treatment I experience during each visit. I want to express my sincere appreciation to the entire team for their exceptional kindness..
Wells Health Centre
Dee S.
I felt compelled to share my experience with Wells Health Centre and their exceptional service. The level of care I encountered was truly outstanding from start to finish. The Receptionist..
Wells Health Centre
Santari G.