CC

Carol C. 2 years ago • From Google

Rating

Bad

Frustrating gp appointments that never seem available

I've been attempting to secure a face-to-face consultation with my GP for approximately six weeks or longer... Eventually, I obtained an appointment, only to have it cancelled. I received another, which was also cancelled, then reinstated but with a different doctor (when I specifically wanted to see my own GP). All my attempts to schedule with my preferred GP have been futile. Online consultations are perpetually at maximum capacity, even at 8:00 AM. Phone calls either result in 'no appointments available' or I'm left on hold and disconnected. Today, once again, I've had no success through any channel, compounded by the fact that no appointments are available for the next two weeks, and then the doctor will be on annual leave for an additional two weeks. I told them I'm absolutely done!!!!! PS I reluctantly gave ONE star (solely to enable posting the review) and am frustrated that the system automatically adds two more stars. I absolutely do not want to suggest three stars for the abysmal service I've experienced!!!

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