Tulasi Medical Centre (Bennetts Castle Lane)
Robert Pepo7 months ago
Bad
Appointment
BadReception
BadCleanliness
PoorCare
PoorRespect
AverageSeen On Time
PoorFrustrating GP experience: long wait, no help
I attempted to reach out to my local medical practice, but the experience left me utterly frustrated. Despite being the first in line, I endured an excruciating wait of over an hour just to have someone answer the phone. When they finally did, their response was disappointingly unhelpful. They simply advised me to call back between 8 and 9 in the morning to schedule an appointment. However, my subsequent attempts to get through were futile. I find myself at a complete loss, caught in a maddening loop. The hospital insists that I must go through my GP, yet the GP seems incapable of assisting me. This situation is absurd and leaves me wondering how anyone is supposed to receive proper medical care in this system.
Over the past 12 years, I've been a loyal patient at Tulasi Medical Surgery, and I must say, their service has consistently exceeded my expectations. Whenever I've needed an appointment, I've always..
Tulasi Medical Centre (Bennetts Castle Lane)
Sonya Thornton
Securing a slot seems nearly impossible, even when calling right as they open at 8 AM. It's incredibly frustrating. The quality of service has plummeted, and I'm at a loss to understand why. Despite..
Tulasi Medical Centre (Bennetts Castle Lane)
mrtn Av1
During my recent visit for blood work, I was pleasantly surprised by the exceptional care I received. The young nurse who attended to me, sporting a pair of glasses, demonstrated remarkable skill..
Tulasi Medical Centre (Bennetts Castle Lane)
Robert Pepo
I attempted to reach out to my local medical practice, but the experience left me utterly frustrated. Despite being the first in line, I endured an excruciating wait of over an hour just to have..
Tulasi Medical Centre (Bennetts Castle Lane)
Mohammad Nadim Khan
Atrocious client support! The level of incompetence displayed was truly mind-boggling. I found myself utterly flabbergasted by their inability to address even the simplest of inquiries. It's as if..
Tulasi Medical Centre (Bennetts Castle Lane)
Rachael Stanton
Over the course of nearly half a century, I've been a patient at this medical practice and its two predecessors. Throughout these 46 years, I can genuinely attest to receiving nothing short of..
Tulasi Medical Centre (Bennetts Castle Lane)
J J
I recently accompanied my 82-year-old mother to the Bennett Castle Lane Surgery, and I must say, the experience was exceptional. Upon contacting the reception the previous day to explain her..
Tulasi Medical Centre (Bennetts Castle Lane)
Samantha shaw
I'm uncertain about the changes that have occurred at this establishment since the pandemic, but it appears to have significantly deteriorated. Securing an appointment has become a formidable..
Tulasi Medical Centre (Bennetts Castle Lane)
Carlos barreto
I've experienced consistently poor service at this establishment. It's virtually impossible to secure a scheduled appointment in advance. The only option they provide is to call on the very day you..
Tulasi Medical Centre (Bennetts Castle Lane)
Lorraine Chapman
The medical facility in question demonstrates a severe lack of commitment to patient welfare. Their reception area, in particular, stands out as exceptionally poor, possibly the most subpar I've..
Tulasi Medical Centre (Bennetts Castle Lane)
shanade o
I had my first visit to this medical practice for a general health check and routine smear, and I must say, I'm thoroughly impressed. The waiting time was minimal, which was a pleasant surprise...
Tulasi Medical Centre (Bennetts Castle Lane)
Muazzem H Sayem
I contacted the clinic at the early hour of 8 AM, only to be immediately placed as the 36th caller in line. After enduring a grueling 65-minute wait to reach the front of the queue, I was met with..
Tulasi Medical Centre (Bennetts Castle Lane)
Clare Mcivor
I've had consistently positive experiences with the clinic's personnel. On my recent visit for a blood test and to inquire about a prescription, I was impressed by the receptionist's assistance in..
Tulasi Medical Centre (Bennetts Castle Lane)
Hula Beulah
I'm thrilled to award Javeria Khan, the exceptional physiotherapist, a perfect five-star rating. For a quarter of a century, I've been grappling with persistent shoulder discomfort, yet no medical..
Tulasi Medical Centre (Bennetts Castle Lane)
Artee Singh
I had a remarkable experience at Tulasi Medical Centre recently, which brought back memories of a life-changing encounter from January 2023. During my ECG appointment, I was fortunate to meet Ela, a..
Tulasi Medical Centre (Bennetts Castle Lane)
ArtFromTheHeart
The level of care provided by this medical establishment is utterly appalling. How can any healthcare facility possibly manage effectively with a patient load exceeding 20,000? It's simply..
Tulasi Medical Centre (Bennetts Castle Lane)
tracey unknown
I attempted to schedule an appointment both online and via phone. Despite the stated 8 AM opening time, the system remained closed. At 8:05 AM, I was instructed to call back due to high call volume...
Tulasi Medical Centre (Bennetts Castle Lane)
FAROO G
I've encountered an utterly disappointing medical facility. Never before have I come across such a subpar general practice. My interactions with their front desk staff, both yesterday and mere..
Tulasi Medical Centre (Bennetts Castle Lane)
Arman mahmud
The establishment's performance left much to be desired, falling squarely in the realm of mediocrity. While not entirely disappointing, the experience failed to impress or stand out in any..
Tulasi Medical Centre (Bennetts Castle Lane)
Aqsa Awais
Absolutely preposterous experience at this so-called medical establishment! I've been grappling with plantar fasciitis for a full year, receiving care from two competent GPs. However, my visit to..
Tulasi Medical Centre (Bennetts Castle Lane)
Bitu Thomas