Charlotte Keel Medical Practice

Exceptional care delivery - even with the evident challenges facing general practitioners, this team truly stands out and provides top-notch service.

I've been struggling to get a GP appointment for months, with only two phone calls made. When I tried to secure an appointment, I was brushed off at the reception desk yesterday morning at 8:45am by..

Their communication is abysmal - I've been trying to reach them since yesterday with zero callback, and their service quality continues to deteriorate year after year. This experience has been..

Terrible service through and through. I repeatedly submit appointment requests online, and while the system confirms a slot, no one ever contacts me. This has occurred three separate times, leaving..

Scheduling appointments online is a breeze. The nursing staff is friendly and professional, always taking the time to provide clear explanations and making me feel heard during my visits.

I attempted to contact them by phone, and after an hour of waiting, I was unsuccessful. So I decided to visit in person, only to be stunned by the overwhelming situation: a single employee handling..

My experience with this clinic has been absolutely dreadful. For more than a month, I've been unable to obtain my blood pressure medication due to an unacceptable mistake of sending it to a..

I'd give this GP practice zero stars if possible. Their service is utterly abysmal. My father is battling severe diabetes with blood sugar levels exceeding 22, experiencing chest pain, leg numbness,..

The medical staff here are absolutely terrible. They leave patients waiting endlessly and even abandon their responsibilities by going home without proper communication. Instead of calling, they..

I've been going to this pediatric dental clinic for some time now, and they consistently provide excellent care. The personnel are always welcoming and courteous. While scheduling an appointment is..

I've experienced immense frustration attempting to secure a medical consultation over the past week. Even though 111 indicated I required immediate attention and scheduled an appointment, I..

Charlotte Keel Medical Practice falls far short of acceptable healthcare standards. Their e-consult response times are excruciatingly slow, with follow-up appointments taking 1-2 weeks after initial..

This facility absolutely deserves to be closed down. Getting in touch via telephone is completely futile, and it's painfully obvious they lack both resources and genuine concern - it's shameful. At..

Charlotte Keel is hands down the most incompetent general practitioner I have ever encountered.

Absolutely dreadful customer service. Attempted to obtain an essential asthma inhaler and was offered an appointment a week later. Upon redialing, endured a 40-minute wait only to be advised to..

Absolutely terrible customer service with staff who are completely unresponsive and unhelpful. It seems like they couldn't care less, even in an emergency situation. Avoid at all costs.

Absolutely terrible customer experience

The employees here are incredibly friendly and responsive. I appreciate the convenient online booking method using their form, and their turnaround time is quite impressive, especially given the..

I've been incredibly satisfied with this surgical practice. They genuinely go above and beyond and have provided exceptional care. Initially, I was extremely anxious about choosing them due to the..

I am utterly devastated by the abysmal treatment I encountered at my general practitioner's office this morning. My recent interaction was nothing less than horrifying. With visibly infected facial..