NM

Nursery M. 3 years ago • From Google

Rating

Bad

Frustrating GP Service Left Me Waiting

Regrettably, I am compelled to share a critical review in hopes that the service quality and administrative approach of this medical practice will be thoroughly examined. The practice has deteriorated to a point where it is fundamentally inadequate. Despite being previously informed that face-to-face GP consultations are unavailable, I submitted another eConsult form. The GP did return my call, but the conversation lasted merely 4 seconds, which I unfortunately missed. No subsequent attempt to contact me was made; instead, I received a message instructing me to contact reception. Upon calling, I discovered I was 18th in the queue. For professionals like myself with demanding work schedules that prevent immediate phone availability, this approach effectively renders the medical services inaccessible and frustratingly inefficient.

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