Carrington House Surgery
Claire J. one year ago • From Google
Bad
Frustrating gp service that fails patients completely
Update; we've been compelled to switch primary care providers. Relocating just 10 minutes further by car apparently disqualifies us from our current practice because a doctor might struggle with home visits?! Fortunately, the nearest GP in town is accepting patients, as during weekdays I'd rely on public transport. Alternative practices are 3.6 and 4.2 miles away, more distant than Carrington House!! These locations are practically inaccessible, especially with neurodivergent children. Make it make sense. I'm attempting to escalate my complaint, but the NHS consistently avoids accountability, bouncing you between departments with no meaningful resolution beyond a tepid 'sorry', based on past experiences, so I'm skeptical anything will change. Best wishes to current and prospective patients! Receptionists arrogantly play doctor or triage nurse despite knowing nothing about patient medical histories, dangerously risking patient deterioration, particularly challenging for a carer managing three neurodivergent children. Appointment availability is virtually non-existent (seemingly only if you're near death, and even then you'll likely be dismissed as having a viral condition or told to lose weight or start contraception - the GP's universal prescription). After 16 plus years as a patient, the service has progressively declined. Utterly abysmal primary care.
It's disgraceful how the NHS has deteriorated... After relocating to High Wycombe from Birmingham, my wife previously received excellent blood clot treatment with great care. However, Dr. Vinod here..
Carrington House Surgery
Peter R.
I've been a patient at this medical practice since 1985 when their service was excellent. Sadly, accessing care has become increasingly challenging. They exclusively offer telephone consultations..
Carrington House Surgery
jay s.
I interacted with DAISY, who demonstrated extreme unprofessionalism and incompetence, particularly when addressing my three-month-old baby's skin condition. Her approach was shockingly rude and her..
Carrington House Surgery
m k.
Over an hour and a half spent waiting on the phone just to reach reception, and then when I finally got through, the Asian staff member was completely unhelpful - getting a doctor's appointment..
Carrington House Surgery
Angela M.
This medical clinic is an absolute embarrassment - consistently dodging patient appointments and front desk personnel display a notably aggressive and decidedly obstructive attitude.
Carrington House Surgery
Max L.
A GP's prescription blunder occurred THREE SEPARATE TIMES, leading to an ambulance dispatch and substantial NHS expenditure. These repeated errors stemmed from multiple doctors at the practice..
Carrington House Surgery
Saif A.
Terrible medical procedure. I have since relocated.
Carrington House Surgery
Intzar N.
I'm deeply disheartened by my previous high regard for this medical practice, now completely shattered due to the impossibility of securing an appointment. I'm now reduced to only visiting the..
Carrington House Surgery
Nusaybah M.
I've been a patient at this medical practice for an extended period, and I would strongly advise against scheduling an appointment with their physicians if you're dealing with mental health..
Carrington House Surgery
Christian A.
I am completely baffled by their appointment process. Despite scheduling a blood test recommended by NHSBT over a month in advance, I received a last-minute call indicating the test couldn't proceed..
Carrington House Surgery
Marmita E.
Communication with this medical practice is a complete nightmare. Their phone system is a perpetual roadblock - the automated message kicks in at opening time, immediately declaring they're fully..
Carrington House Surgery
Nusraat N.
I'm utterly exasperated by this experience. Mere moments after the clinic opened, I dialed their number seeking help for my daughter. The moment Destiny picked up, I requested an appointment, only..
Carrington House Surgery
Jeeten F.
I'm reducing my rating because this general practitioner's service continues to decline. Today, I discovered the absurd policy of not allowing advance appointment scheduling. Instead, patients must..
Carrington House Surgery
IA I.
I'd generously give zero stars if possible for these utterly ineffective medical professionals. From the front desk to the physicians, every single staff member demonstrates remarkable incompetence...
Carrington House Surgery
Gohar L.
Absolutely appalling medical team! They were completely unhelpful when I desperately reached out, sobbing about my infant's needs. I was seeking guidance on a skin treatment and assistance with..
Carrington House Surgery
Mrs M.
I've been incredibly frustrated with this medical practice. The catalog of issues is extensive, and would require significant time to fully elaborate. Our most recent experience is just another..
Carrington House Surgery
Svitlana Z.
Received exceptional treatment from Alishaan. The welcome at the front desk was delightful! Plus, I managed to secure a morning appointment yesterday. Dr. Herath is truly the most compassionate..
Carrington House Surgery
Kim G.
The moment the clinic opens for booking, even if you dial immediately, you're typically greeted with "queue is full, try again later." If you miraculously get through, all available slots have..
Carrington House Surgery
Meena S.
The staff here are welcoming and competent, consistently providing excellent care. Their services are top-notch and rapidly evolving, with a commendable approach of soliciting patient feedback..
Carrington House Surgery
Jyo J.
I've been attempting to contact them daily for a fortnight, and they're either experiencing technical difficulties or completely overbooked by early morning. My young child has been struggling for..
Carrington House Surgery
Noman S.