Osmaston Surgery

If I could award zero rating points, I absolutely would. I seldom seek medical attention and have been associated with this practice since my birth nearly half a century ago, when physicians were..

Couldn't schedule a consultation, phone calls went unanswered, extremely poor medical procedure experience

After years of managing diabetes on insulin without proper guidance or monitoring, I finally made an appointment with a doctor and felt hopeful about progress, especially with the diabetic clinic at..

this establishment needs to shut down... I've been a patient since their renovation. The only medical guidance I received was from a digital assistant, not an actual physician. Zero diagnostic tests..

My partner has been critically ill, requiring intensive care multiple times recently And in my view, this medical practice is completely inadequate The most recent hospital admission was due to the..

Absolutely terrible customer support. They consistently ignore phone calls and their digital assistance is equally subpar.

I've been a patient at this medical practice since childhood, and while appointment scheduling has evolved, these changes reflect our current times and are not the fault of the staff or surgery. The..

Based on my personal experience, I can see why these have been criticized as insufficient, and I'm looking forward to a surgical procedure that I feel somewhat optimistic about.

When I called at 8:15, the automated system claimed all slots were completely occupied for the day. Despite this, I remained on hold, and the message indicated I was the 15th person waiting...

Scheduling a consultation at this clinic is an absolute nightmare. You can't even walk in to book an appointment. They show zero commitment to patient care or well-being. Their attitude screams..

Scheduling appointments is a challenge, and even when secured, the assistance provided is minimal. Many of the front desk staff display an unhelpful attitude. I've been stuck in limbo for nearly half..

This so-called "medical professional" displayed an appalling lack of understanding about mental health, treating my concerns with condescension. He ludicrously suggested my depression was merely..

If I could give zero stars, I would. This surgery is completely worthless. I attempted to schedule an appointment by phone, but they never even pick up. I've never encountered a medical practice so..

Absolutely dreadful medical procedure. They harassed me with early morning calls at 8 AM for two entire months. When I finally managed to speak with someone, they claimed no appointments were open..

I recently visited this medical facility for a scheduled physiotherapy session. From the moment I entered the reception area, I was assaulted by an absolutely revolting odor. When I was guided to an..

The service here is completely laughable, and their phone support is beyond terrible. I'm certain I'm not alone in this opinion, as many others would undoubtedly concur. You people are incapable of..

Thrilled we relocated from that terrible medical facility. Our current healthcare provider is vastly superior in every aspect.

Absolutely worthless product - if I could rate it lower than the minimum, I would in a heartbeat. Complete waste of money and time.

Absolutely abysmal customer service. They claim to start taking calls at 8:00 am, but the moment you dial at 8:01, they claim all slots are filled for the day - which seems completely implausible...

The front desk personnel were welcoming and professional, and I was able to consult with the physician promptly, with only a brief wait of approximately 15 minutes.