MP

Martin P. 4 years ago • From Google

Rating

Average

Frustrating healthcare access since covid pandemic hit

Since relocating to this medical practice in 2015 after purchasing a home in Much Hoole, we initially found it superior to our previous healthcare provider in Cleveleys. However, the situation has dramatically shifted post-Covid. Currently, it's incredibly challenging to pose straightforward queries or schedule routine medical consultations. I'm uncertain what's caused this decline - could it be reduced staffing or diminished resources? My suspicion is that other local practices are experiencing similar difficulties. While I want to emphasize that the staff remain consistently friendly and warm, navigating beyond that initial phone interaction has become an incredibly frustrating experience.

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