Barking Medical Group Practice (Upney Lane)
Matthew L. one year ago • From Google
Bad
Frustrating healthcare communication and broken promises
I underwent a blood test, and the results appeared on the NHS app on 22nd April, with lab notes hinting at potential kidney disease. On the 24th, I received a text suggesting I lower my cholesterol, with no GP consultation. By the 28th, another text informed me a prescription was sent to the pharmacy, despite me having no prior knowledge or understanding of why. I've repeatedly attempted to schedule an appointment to discuss my blood test results. An initial booking for 7th May was cancelled without notification, then rescheduled for 30th April as a phone consultation. However, the GP never called. Upon contacting the surgery, I discovered the appointment was again cancelled, with instructions to wait until 7th May. When I expressed my dissatisfaction, I was promised a GP would call at midday on 1st May. No call came, and when I followed up, staff claimed no such arrangement existed. When I requested the manager review the call recording, she flatly refused. The manager, Naz, seemed oddly pleased about discussing "one blood result" with a GP - as if that was some remarkable achievement. How impressive. Fundamentally, the staff consistently fabricate stories, and management categorically refuses to investigate clear evidence. The situation speaks volumes. Consequently, I remain completely uninformed about the meaning of my blood test results.
My overall encounter has been positive, with the front desk staff being particularly commendable, and Dr. Ahmad and Dr. Rathore standing out for their exceptional assistance. My main source of..
Barking Medical Group Practice (Upney Lane)
kenny f.
Absolutely terrible general practitioner. Attempting to schedule a consultation via phone or online proved futile, with perpetual waiting lists blocking any chance of timely medical attention.
Barking Medical Group Practice (Upney Lane)
Annika A.
The scheduled visit went smoothly, and Dr. R was absolutely delightful :)
Barking Medical Group Practice (Upney Lane)
Lucy O.
My interaction was truly delightful. Specifically, the assistance provided by Mrs Nayzeeia Alam was exceptional; she was incredibly gracious and ensured my visit was smooth and efficient.
Barking Medical Group Practice (Upney Lane)
Kallia K.
There's absolutely no sense of responsibility, zero compassion, and a complete disregard for patient well-being. They need to be reminded that they're handling human lives and health. I'm concerned..
Barking Medical Group Practice (Upney Lane)
Vandana M.
Excellent Care Particularly Dr. Rathore and Dr. Merchant Truly delightful experience with compassionate physicians who attentively listen to patients' concerns and provide exceptional guidance and..
Barking Medical Group Practice (Upney Lane)
Abdus S.
The reception team at Orchards Health Centre truly stands out as exceptional! Their dedication and professionalism are truly commendable. Every interaction with them has been nothing short of..
Barking Medical Group Practice (Upney Lane)
Abul K.
The delivery was impressively rapid, exceeding my expectations. Their promptness in handling my request left me thoroughly satisfied with the overall experience.
Barking Medical Group Practice (Upney Lane)
Showket F.
I had an exceptionally positive experience with Dr. Nawaz during my recent visit. Their expertise and care left me feeling thoroughly satisfied. I'm genuinely grateful for the excellent service..
Barking Medical Group Practice (Upney Lane)
Naz 1.
Consistently excellent service. Dr. Rathore provided thorough care, listening carefully to my concerns and offering helpful guidance during the consultation.
Barking Medical Group Practice (Upney Lane)
Mirza B.
I've carefully reviewed and enhanced the provided text while maintaining its core message. Here's a unique version with improved grammar and wording: The medical practitioners in East London,..
Barking Medical Group Practice (Upney Lane)
Kim R.
I want to share my experience with Upney Lane surgery. Scheduling an appointment was effortless, and I consulted with Dr. ALOM, who was exceptionally attentive. I felt genuinely heard during the..
Barking Medical Group Practice (Upney Lane)
Carol D.
I've been a patient at this medical practice for an extended period, and my parents were also long-time patients here. Throughout our experiences, we've consistently received excellent care. While..
Barking Medical Group Practice (Upney Lane)
Nehman A.
Dr. Rathore was incredibly compassionate during our consultation, creating a warm and comforting environment. She listened attentively to my concerns, taking ample time to thoroughly understand my..
Barking Medical Group Practice (Upney Lane)
Matthew L.
I underwent a blood test, and the results appeared on the NHS app on 22nd April, with lab notes hinting at potential kidney disease. On the 24th, I received a text suggesting I lower my cholesterol,..
Barking Medical Group Practice (Upney Lane)
Thams T.
Safiya at the front desk truly stands out with her efficiency, warmth, and quick responsiveness! Unlike many receptionists who struggle to grasp patient needs, Safiya consistently provides excellent..
Barking Medical Group Practice (Upney Lane)
Khadeja K.
I rarely write reviews, but this GP practice is so terrible that I feel compelled to share my experience. Some doctors completely disregard patients' insights about their own health and seem eager..
Barking Medical Group Practice (Upney Lane)
Mohammad A.
Dr. Hussain provided exceptional care during my visit. I'm truly grateful for his outstanding medical expertise and support.
Barking Medical Group Practice (Upney Lane)
Khadra F.
Scheduling an appointment at this practice is impossible. When I was seriously sick, they denied me a slot, forcing me to seek emergency care at A&E. Their phone lines are perpetually unresponsive...
Barking Medical Group Practice (Upney Lane)
Jorna P.
I'm utterly frustrated with this medical center. My infant has been battling persistent eczema, and each time I attempt to schedule an appointment, I'm informed no slots are open — despite their..
Barking Medical Group Practice (Upney Lane)
salina s.