Barking Medical Group Practice (Upney Lane)
Matthew L. one year ago • From Google
Bad
Frustrating healthcare communication and broken promises
I underwent a blood test, and the results appeared on the NHS app on 22nd April, with lab notes hinting at potential kidney disease. On the 24th, I received a text suggesting I lower my cholesterol, with no GP consultation. By the 28th, another text informed me a prescription was sent to the pharmacy, despite me having no prior knowledge or understanding of why. I've repeatedly attempted to schedule an appointment to discuss my blood test results. An initial booking for 7th May was cancelled without notification, then rescheduled for 30th April as a phone consultation. However, the GP never called. Upon contacting the surgery, I discovered the appointment was again cancelled, with instructions to wait until 7th May. When I expressed my dissatisfaction, I was promised a GP would call at midday on 1st May. No call came, and when I followed up, staff claimed no such arrangement existed. When I requested the manager review the call recording, she flatly refused. The manager, Naz, seemed oddly pleased about discussing "one blood result" with a GP - as if that was some remarkable achievement. How impressive. Fundamentally, the staff consistently fabricate stories, and management categorically refuses to investigate clear evidence. The situation speaks volumes. Consequently, I remain completely uninformed about the meaning of my blood test results.
Getting an appointment has been a nightmare for the past three weeks. Every time I call, the receptionist asks whether it's a routine or emergency visit. When I mention it's an emergency, she coldly..
Barking Medical Group Practice (Upney Lane)
Abiodun O.
Dr. Rathore opened my eyes and motivated me to take charge of my well-being. This physician was truly a blessing in disguise, helping me understand the importance of proactive healthcare.
Barking Medical Group Practice (Upney Lane)
Mokbul H.
Terrible front desk service. The person at reception was rude, unhelpful, and seemed completely disinterested in assisting me. Their lack of basic customer service skills was shocking, and the..
Barking Medical Group Practice (Upney Lane)
Khadeja K.
I rarely write reviews, but this GP practice is so terrible that I feel compelled to share my experience. Some doctors completely disregard patients' insights about their own health and seem eager..
Barking Medical Group Practice (Upney Lane)
Thams T.
Safiya at the front desk truly stands out with her efficiency, warmth, and quick responsiveness! Unlike many receptionists who struggle to grasp patient needs, Safiya consistently provides excellent..
Barking Medical Group Practice (Upney Lane)
David A.
The recent appointment of a new practice manager at Barking Medical Group Practice has brought about notable improvements that significantly enhance patient interactions. The revamped appointment..
Barking Medical Group Practice (Upney Lane)
kenny f.
Absolutely terrible general practitioner. Attempting to schedule a consultation via phone or online proved futile, with perpetual waiting lists blocking any chance of timely medical attention.
Barking Medical Group Practice (Upney Lane)
Juanita F.
Dr. Parker consistently demonstrates exceptional compassion and medical expertise, always providing outstanding treatment that exceeds expectations.
Barking Medical Group Practice (Upney Lane)
Metis L.
Top-notch customer support. Absolutely adore this general practitioner.
Barking Medical Group Practice (Upney Lane)
Kallia K.
There's absolutely no sense of responsibility, zero compassion, and a complete disregard for patient well-being. They need to be reminded that they're handling human lives and health. I'm concerned..
Barking Medical Group Practice (Upney Lane)
asim h.
I underwent a medical procedure today and had the pleasure of being under the care of Dr. Rathore. Her approach to patient care was truly exceptional. The manner in which she attended to me left a..
Barking Medical Group Practice (Upney Lane)
nasir k.
Dr. Merchant provided outstanding customer care, delivering top-notch professional service that truly exceeded my expectations.
Barking Medical Group Practice (Upney Lane)
Nazima H.
The medical team at the surgical department was exceptionally welcoming. My father-in-law and I had the pleasure of being attended to by Dr. Rathore, whose demeanor was both amiable and supportive...
Barking Medical Group Practice (Upney Lane)
Teresa K.
After interacting with Naz at the front desk multiple times recently, I wanted to express how valuable she is to your organization. She has consistently exceeded her job responsibilities and..
Barking Medical Group Practice (Upney Lane)
Lucy O.
My interaction was truly delightful. Specifically, the assistance provided by Mrs Nayzeeia Alam was exceptional; she was incredibly gracious and ensured my visit was smooth and efficient.
Barking Medical Group Practice (Upney Lane)
Mirza B.
I've carefully reviewed and enhanced the provided text while maintaining its core message. Here's a unique version with improved grammar and wording: The medical practitioners in East London,..
Barking Medical Group Practice (Upney Lane)
Abdus S.
The reception team at Orchards Health Centre truly stands out as exceptional! Their dedication and professionalism are truly commendable. Every interaction with them has been nothing short of..
Barking Medical Group Practice (Upney Lane)
salina s.
My overall encounter has been positive, with the front desk staff being particularly commendable, and Dr. Ahmad and Dr. Rathore standing out for their exceptional assistance. My main source of..
Barking Medical Group Practice (Upney Lane)
Vandana M.
Excellent Care Particularly Dr. Rathore and Dr. Merchant Truly delightful experience with compassionate physicians who attentively listen to patients' concerns and provide exceptional guidance and..
Barking Medical Group Practice (Upney Lane)
Joanne W.
The staff provided top-notch assistance and were incredibly supportive throughout my experience.
Barking Medical Group Practice (Upney Lane)
Hana A.