Barking Medical Group Practice (Upney Lane)
Matthew L. one year ago • From Google
Bad
Frustrating healthcare communication and broken promises
I underwent a blood test, and the results appeared on the NHS app on 22nd April, with lab notes hinting at potential kidney disease. On the 24th, I received a text suggesting I lower my cholesterol, with no GP consultation. By the 28th, another text informed me a prescription was sent to the pharmacy, despite me having no prior knowledge or understanding of why. I've repeatedly attempted to schedule an appointment to discuss my blood test results. An initial booking for 7th May was cancelled without notification, then rescheduled for 30th April as a phone consultation. However, the GP never called. Upon contacting the surgery, I discovered the appointment was again cancelled, with instructions to wait until 7th May. When I expressed my dissatisfaction, I was promised a GP would call at midday on 1st May. No call came, and when I followed up, staff claimed no such arrangement existed. When I requested the manager review the call recording, she flatly refused. The manager, Naz, seemed oddly pleased about discussing "one blood result" with a GP - as if that was some remarkable achievement. How impressive. Fundamentally, the staff consistently fabricate stories, and management categorically refuses to investigate clear evidence. The situation speaks volumes. Consequently, I remain completely uninformed about the meaning of my blood test results.
The physician's perpetual grin created an uplifting ambiance, instilling a sense of tranquility and confidence in my care. Their cheerful demeanor was infectious, making each visit a pleasant..
Barking Medical Group Practice (Upney Lane)
Amandeep K.
For many years, our family has been under the care of this exceptional medical practice. Throughout our journey, the entire team has been an unwavering source of support, especially during the..
Barking Medical Group Practice (Upney Lane)
Naz 1.
Consistently excellent service. Dr. Rathore provided thorough care, listening carefully to my concerns and offering helpful guidance during the consultation.
Barking Medical Group Practice (Upney Lane)
Raymond M.
The representative I interacted with demonstrated professionalism and politeness, which reassured me about the entire procedure.
Barking Medical Group Practice (Upney Lane)
Fran F.
Highly skilled primary care physician with an approachable and compassionate demeanor.
Barking Medical Group Practice (Upney Lane)
Muhammad A.
Dr. Muhammad Nawaz's expertise and attentiveness left a lasting impression on me. His approach was thorough and patient, as he meticulously examined my case, ensuring no detail was overlooked. The..
Barking Medical Group Practice (Upney Lane)
Susan L.
During our initial consultation, Dr. Nawaz demonstrated remarkable compassion while seeing my son. Despite likely being ready to conclude his workday, he generously dedicated significant attention..
Barking Medical Group Practice (Upney Lane)
Karthi K.
I was thoroughly impressed by how Naziya addressed my concerns. She demonstrated exceptional professionalism, displaying remarkable politeness, pleasantness, and kindness throughout our interaction...
Barking Medical Group Practice (Upney Lane)
rita t.
Accompanied my spouse to a medical consultation today after he had been experiencing health issues for an extended period. We were finally able to consult a physician, and I must emphasize how..
Barking Medical Group Practice (Upney Lane)
Tanjina Y.
Been with this medical practice for nearly a decade, and the front desk staff seem to be deteriorating by the minute.... An update for 22/3/2024: I underwent surgery on 11/3/24 and unfortunately..
Barking Medical Group Practice (Upney Lane)
Nehman A.
Dr. Rathore was incredibly compassionate during our consultation, creating a warm and comforting environment. She listened attentively to my concerns, taking ample time to thoroughly understand my..
Barking Medical Group Practice (Upney Lane)
Joanne W.
The staff provided top-notch assistance and were incredibly supportive throughout my experience.
Barking Medical Group Practice (Upney Lane)
Linus L.
Recently, things have taken a turn for the better; getting through to the front desk has become significantly smoother, and booking appointments now happens with remarkable speed. Gone are the days..
Barking Medical Group Practice (Upney Lane)
Abu T.
I've been a patient at this practice for over 15 years and previously held it in high regard. Regrettably, while the medical professionals are acceptable, the administrative team is woefully..
Barking Medical Group Practice (Upney Lane)
kenny f.
Absolutely terrible general practitioner. Attempting to schedule a consultation via phone or online proved futile, with perpetual waiting lists blocking any chance of timely medical attention.
Barking Medical Group Practice (Upney Lane)
Vandana M.
Excellent Care Particularly Dr. Rathore and Dr. Merchant Truly delightful experience with compassionate physicians who attentively listen to patients' concerns and provide exceptional guidance and..
Barking Medical Group Practice (Upney Lane)
Jamil K.
During my past interactions with this medical clinic, I've had reservations, but Dr Parkar truly stood out. She was exceptional in how attentively she heard my health concerns and provided..
Barking Medical Group Practice (Upney Lane)
cella G.
This GP practice is absolutely the worst when it comes to booking an appointment. I requested an afternoon slot due to having two toddlers, but was told to come at 9:30/9am. When I explained my..
Barking Medical Group Practice (Upney Lane)
Teresa K.
After interacting with Naz at the front desk multiple times recently, I wanted to express how valuable she is to your organization. She has consistently exceeded her job responsibilities and..
Barking Medical Group Practice (Upney Lane)
Carol D.
I've been a patient at this medical practice for an extended period, and my parents were also long-time patients here. Throughout our experiences, we've consistently received excellent care. While..
Barking Medical Group Practice (Upney Lane)
Maria F.