Barking Medical Group Practice (Upney Lane)
Matthew L. one year ago • From Google
Bad
Frustrating healthcare communication and broken promises
I underwent a blood test, and the results appeared on the NHS app on 22nd April, with lab notes hinting at potential kidney disease. On the 24th, I received a text suggesting I lower my cholesterol, with no GP consultation. By the 28th, another text informed me a prescription was sent to the pharmacy, despite me having no prior knowledge or understanding of why. I've repeatedly attempted to schedule an appointment to discuss my blood test results. An initial booking for 7th May was cancelled without notification, then rescheduled for 30th April as a phone consultation. However, the GP never called. Upon contacting the surgery, I discovered the appointment was again cancelled, with instructions to wait until 7th May. When I expressed my dissatisfaction, I was promised a GP would call at midday on 1st May. No call came, and when I followed up, staff claimed no such arrangement existed. When I requested the manager review the call recording, she flatly refused. The manager, Naz, seemed oddly pleased about discussing "one blood result" with a GP - as if that was some remarkable achievement. How impressive. Fundamentally, the staff consistently fabricate stories, and management categorically refuses to investigate clear evidence. The situation speaks volumes. Consequently, I remain completely uninformed about the meaning of my blood test results.
During our initial consultation, Dr. Nawaz demonstrated remarkable compassion while seeing my son. Despite likely being ready to conclude his workday, he generously dedicated significant attention..
Barking Medical Group Practice (Upney Lane)
Abbie B.
I've been a patient at this practice for years, but I'm now actively seeking alternatives. Each time I attempt to schedule an appointment by phone, I'm instructed that bookings are exclusively..
Barking Medical Group Practice (Upney Lane)
Fran F.
Highly skilled primary care physician with an approachable and compassionate demeanor.
Barking Medical Group Practice (Upney Lane)
Pad J.
Dr. Rathore demonstrates exceptional attention to detail and provides invaluable assistance. His comprehensive approach and supportive nature make him an outstanding healthcare professional.
Barking Medical Group Practice (Upney Lane)
Mehedi R.
I had a truly positive experience with the physician. Her demeanor was both courteous and highly competent, leaving me feeling well-cared for throughout my visit. The advice and direction she..
Barking Medical Group Practice (Upney Lane)
Carol D.
I've been a patient at this medical practice for an extended period, and my parents were also long-time patients here. Throughout our experiences, we've consistently received excellent care. While..
Barking Medical Group Practice (Upney Lane)
Jorna P.
I'm utterly frustrated with this medical center. My infant has been battling persistent eczema, and each time I attempt to schedule an appointment, I'm informed no slots are open — despite their..
Barking Medical Group Practice (Upney Lane)
Abu T.
I've been a patient at this practice for over 15 years and previously held it in high regard. Regrettably, while the medical professionals are acceptable, the administrative team is woefully..
Barking Medical Group Practice (Upney Lane)
Farzana B.
Exceptional care once again. I needed an urgent consultation with the incredible Dr. Rathore, and I'm thankful she accommodated me immediately. Their service continues to be absolutely top-notch 👌
Barking Medical Group Practice (Upney Lane)
Ridwan A.
I visited the clinic for an urgent consultation due to a week-long struggle with labored breathing and chest constriction. My lungs felt congested, and I could detect a crackling sound while..
Barking Medical Group Practice (Upney Lane)
kenny f.
Absolutely terrible general practitioner. Attempting to schedule a consultation via phone or online proved futile, with perpetual waiting lists blocking any chance of timely medical attention.
Barking Medical Group Practice (Upney Lane)
Rakib U.
I'm not typically someone who writes reviews, but I feel compelled to do so now. During a prior visit, the doctor appeared disinterested and seemed eager to quickly conclude our consultation. Today,..
Barking Medical Group Practice (Upney Lane)
Mahade I.
Dr. Rathore's conduct at the Barking GP practice leaves much to be desired. The physician's demeanor is highly unprofessional, creating an uncomfortable atmosphere for patients. Such behavior is..
Barking Medical Group Practice (Upney Lane)
Abdus S.
The reception team at Orchards Health Centre truly stands out as exceptional! Their dedication and professionalism are truly commendable. Every interaction with them has been nothing short of..
Barking Medical Group Practice (Upney Lane)
Kim R.
I want to share my experience with Upney Lane surgery. Scheduling an appointment was effortless, and I consulted with Dr. ALOM, who was exceptionally attentive. I felt genuinely heard during the..
Barking Medical Group Practice (Upney Lane)
Aarti P.
Incredibly prompt response and genuinely supportive. Dr Rathore is an exceptional physician who completely alleviated my worries and made me feel completely comfortable.
Barking Medical Group Practice (Upney Lane)
Linus L.
Recently, things have taken a turn for the better; getting through to the front desk has become significantly smoother, and booking appointments now happens with remarkable speed. Gone are the days..
Barking Medical Group Practice (Upney Lane)
Mokbul H.
Terrible front desk service. The person at reception was rude, unhelpful, and seemed completely disinterested in assisting me. Their lack of basic customer service skills was shocking, and the..
Barking Medical Group Practice (Upney Lane)
Calid C.
Dr. Naheeda Parker provided excellent diagnostic insights and clearly explained the steps I should take to address my health concerns.
Barking Medical Group Practice (Upney Lane)
Nehman A.
Dr. Rathore was incredibly compassionate during our consultation, creating a warm and comforting environment. She listened attentively to my concerns, taking ample time to thoroughly understand my..
Barking Medical Group Practice (Upney Lane)
Susan L.