SL

Sandra L. 2 years ago • From Google

Rating

Poor

Frustrating healthcare communication breakdown

Attempted an online medical consultation and received a text indicating a follow-up call the next day, which never materialized. I sent a message highlighting this issue and was assured the practice would contact me promptly—yet no call came. Upon calling again, I was informed that they had no record of my previous message or the scheduled doctor's callback. The entire experience left me thoroughly bewildered and frustrated.

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