SB

Susan B. 9 months ago • From Google

Rating

Bad

Frustrating healthcare delay leads to private surgery

Endured a grueling twelve-month wait from my initial consultation to review x-ray findings concerning my persistent hip osteoarthritis. Despite the clinic claiming 'patient informed,' I received no communication about the results. The printed report simply states 'no further action,' yet nobody has reached out to discuss the symptoms that have significantly worsened over the past year. Frustrated by the lack of care, I've been forced to seek private surgical intervention due to unbearable pain and severely limited mobility. I'm appalled by the apparent indifference of this supposedly compassionate healthcare profession. If the rating system allowed, I would give zero stars. The treatment I've received is utterly unacceptable and shameful.

Other reviews for Heartwood Medical Practice