BC

Brenda C. one year ago • From Google

Rating

Bad

Frustrating healthcare experience leaves patient in despair

I was suffering from intense hip pain, completely unable to rest or eat, so I finally consulted my doctor after considerable delay. I underwent blood tests and an X-ray. Subsequently, I received a message requesting I schedule an appointment to discuss the results. When I called to book the appointment over a week ago, I was instructed to phone back the following week. I've been sitting here since 7:30 am, my finger poised on the phone. At precisely 8:00, I was told they couldn't accept any more calls - are they serious? I've endured countless sleepless nights, anxiously wondering if I might have cancer. This experience is nothing short of psychological torment. At nearly 75 years old, I've never encountered such incompetence and disregard in my entire life.

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