EM

Emily M. 2 years ago • From Google

Rating

Poor

Frustrating healthcare experience with endless waiting times

This medical practice used to be excellent, but its quality has significantly declined since the pandemic. I've been attempting to schedule an appointment for my child for a fortnight now. Electronic consultations are perpetually unavailable, and whenever I try calling, I'm consistently positioned behind more than 30 people in the queue. It's simply not feasible for me to spend over 60 minutes waiting for someone to pick up the phone.

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