GK

Grainne K. 5 years ago • From Google

Rating

Poor

Frustrating healthcare experience with impossible appointment booking

I've been attempting to schedule a telephone consultation for two consecutive days, as it's practically impossible to secure a doctor's appointment at this clinic. I've exhausted all communication channels - sending emails and trying to book online - all seeking a phone consultation. After persistent efforts, I finally got through to someone, only to be informed that no appointments are available until Friday, and I was lectured that I should have called at 8am. The irony is, I've been dialing since 8am, and it took me a staggering 1 hour and 20 minutes just to get through on the phone! 🙄

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