The Beacon Health Group (Moulsham Lodge)

I brought my young child to this medical practice today and endured an excessive wait exceeding two hours before being seen. The physician was significantly behind schedule, and the front desk staff..

Excellent customer support. Morning phone lines can get congested with urgent medical requests, but the digital platform for prescription refills and scheduling routine consultations is..

Since the management changed, this practice has been in total disarray. Booking appointments is nearly impossible, and administrative errors are constant. Twice now, the receptionist claimed my..

Impossible to schedule even the most basic consultation. The booking process is a complete nightmare and utterly frustrating.

Terrible customer experience with dismissive staff. Medical professionals seem inattentive and ignore patient intake documents. Absolutely unacceptable service quality.

Absolutely the most dreadful medical practice I've ever encountered! Their front desk staff are appalling and the nursing personnel display an utterly disgraceful demeanor! Zero compassion! How can..

Unbelievable that this medical practice continues to operate in such a deplorable state - the elderly local residents depend on them for healthcare services, yet they repeatedly fall short, while in..

Terrible service. It seems the practice partners are completely ignoring patient feedback, or simply don't care. Whatever happened to the traditional medical ethos of prioritizing patient welfare?..

I'm bewildered by the recent decline at Moulsham Lodge Surgery, or potentially within the Beacon Health group. What was once a well-run medical practice has now become frustratingly inefficient...

During my latest consultation, the physician displayed remarkable compassion and empathy. They've conducted various diagnostic procedures and are actively working to address my health concerns...

Terrible customer experience. Personnel consistently display a lack of professionalism. I've been attempting to obtain a medical document for my child for eight weeks, making numerous communication..

I've been registered with this medical practice for over a decade, and accessing healthcare here is incredibly challenging. Getting an appointment is nearly impossible, and when you do manage to..

Scheduling a visit is incredibly challenging.

These medical professionals are absolutely incompetent - if there was an option below the lowest rating, I'd definitely select it.

I persuaded my partner to book a doctor's appointment, and after waiting 4 weeks, he arrived at the surgery with our 3-year-old. After sitting for over 45 minutes and discovering 5 more patients..

I reached out to the reception this morning because I was confused by the eConsultant's message about collecting stool samples for my son's food intolerance test. The instructions simply stated to..

Completely unacceptable healthcare experience. Scheduling an appointment is impossible, and the medical staff demonstrate zero compassion or concern. Patients are consistently dismissed and..

You'd be wise to research self-treatment techniques, as securing a medical consultation before your demise seems unlikely. The appointment scheduling is abysmal. What's wrong with Chelmsford's..

I was instructed to schedule a follow-up visit with my physician in six weeks, but securing an appointment has become incredibly challenging. The practice's current system prevents me from calling..

The medical staff seems competent, but actually getting an appointment feels nearly impossible. My odds of seeing my physician appear slimmer than encountering the pontiff himself.