Gardenia and Marsh Farm Practice

Absolutely dreadful customer service. I've been attempting to secure an urgent medical consultation for four consecutive days, and it seems they deliberately keep their phone lines inactive during..

Terrible experience. Scheduling an appointment is impossible, and the reception staff consistently demonstrate an appalling lack of professionalism and courtesy.

The store is completely devoid of merchandise, with barren shelves and a parking lot that offers zero available spaces.

Alison at the front desk consistently demonstrates exceptional customer service, displaying remarkable helpfulness and genuine kindness while always being eager to address and resolve any questions..

The Gardenia branch of this medical practice has its moments, but their after-hours appointment system is frustratingly inconsistent. Punctuality seems to be a foreign concept here, as patients are..

The repeat prescription service is absolutely terrible. The shift to online-only requests creates significant challenges for elderly patients and those without internet connectivity. Their guidance..

I'm astonished these devices are still operational. Isn't there any regulatory body that can address this issue?

Absolutely dreadful surgical experience. For more than four months, I couldn't secure a single consultation, and to make matters worse, their front desk personnel were incredibly discourteous..

Contacted the clinic today to schedule a medical consultation for my mother, and they accommodated us with an immediate appointment. Visited Dr. Patel at Marsh Farm Medical Centre, who demonstrated..

Scheduling an appointment here is practically impossible, and I can't even get seen during urgent situations. They've now failed twice to process a simple prescription transfer to my pharmacy, which..

This medical clinic is absolutely terrible. I've been registered here for six years, and based on the feedback, nothing has improved at all. It's been impossible to secure an appointment - I even..

I rarely write reviews, but the overwhelmingly negative comments here motivated me to share my perspective — and regrettably, I completely understand the criticism. This GP practice consistently..

The reception team is unhelpful and difficult to contact, with a notably poor attitude. For the past couple of years, I've been unable to secure an appointment, forcing me to repeatedly seek out..

Since the Covid-19 pandemic began, securing an appointment has been impossible! Every call results in the same frustrating response that no slots are available, and I'm consistently told to try..

The front desk personnel demonstrate a complete lack of professionalism and helpfulness, making it impossible to schedule an appointment. Their attitude suggests a total disregard for patient needs,..

The doctor was utterly ineffective when examining my severely infected leg injury, merely muttering a dismissive "mmmm" in response. I sent a complaint to the practice manager over a month ago, and..

Electronic prescriptions are a total nightmare! You're left waiting endlessly for them to get authorized, which is completely ridiculous 😩 This system is a complete farce and needs to go back to..

Every single call to this medical practice results in the same frustrating scenario: "Sorry, we're completely booked for the day". It's baffling how a surgery can be fully scheduled even early in..

Unhelpful employees, Management needs to invest in customer service training or consider replacing personnel with more professional individuals.

What an abysmal surgical experience. Scheduling an appointment with them is nearly impossible, as they consistently dodge calls with flimsy excuses. The personnel are incredibly discourteous and..