AT

Annie T. 3 years ago • From Google

Rating

Bad

Frustrating healthcare experience with incompetent medical staff

I recognize the National Health Service is experiencing significant challenges, but this medical practice consistently mishandles my prescription requests, forcing me to personally visit their office every month. I just spent 22 minutes waiting on hold, only to be informed by the receptionist that I cannot schedule a blood test, despite it being clearly specified on my prescription. Truly, their service is utterly unacceptable 😳😳

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