JW

Julie W. one year ago • From Google

Rating

Bad

Frustrating healthcare experience with medication troubles

I've been a long-time patient at this practice, and their service has seriously deteriorated. After a severe fall requiring a shoulder replacement, I was discharged with pain medication, including codeine. Despite being prescribed a substantial dose, they would only provide one box. Attempting to contact the practice was incredibly frustrating - no appointments were available, and I couldn't obtain my medications without first speaking to a prescriber. I was advised to either wait until the next day or call 111. When I did call 111, they provided a short-term supply until I could get more from my doctor. This morning, I'm back to square one. I've been instructed to take 1-2 tablets 4 times daily, depending on pain levels. I'm trying to limit myself to one tablet to make them last, while simultaneously attempting my physiotherapy, which is quite painful. If I strictly take one tablet 4 times daily, I'll have just enough to last until tomorrow. I'm hoping I can successfully navigate this challenging situation.

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