JB

Jules B. 2 years ago • From Google

Rating

Bad

Frustrating healthcare experience with no helpful solutions

I attempted to schedule an appointment last week and was directed to the emergency room (A&E) with a five-hour wait, where I ultimately received the necessary antibiotics. Upon calling again yesterday, I was informed no appointments were available, but the staff member took my details and promised to resolve the issue today. However, when I followed up this morning, I was once more told no appointments were open and was advised to visit the walk-in centre or A&E. I'm not specifically seeking an in-person consultation, but I urgently need additional antibiotics to treat my ongoing chest and sinus infection. What has become of this medical practice's standard of care!!

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