Galleries Medical Practice
Emma H. one year ago • From Google
Bad
Frustrating healthcare experience with no support
When I first tried to secure an appointment, none were available. I was directed to use 111, which I attempted three times while seeking treatment. I sent the consultant link three times, only to be told no appointments were open or to just walk in. This is unnecessary - I simply need a GP appointment for three distinct health conditions that cannot be addressed through an e-consultation, a point I explicitly explained to the receptionist. Their complaints procedure is impossible to navigate, with no contact number for help or support - it's absolutely ridiculous. Previously, under Hegde and Vakaria, this practice was brilliant, but now it's completely unacceptable.
I cannot recommend this practice highly enough. For the past fifty years, I have been a patient here in various capacities. The entire team—from the receptionists to the nurses and doctors—is..
Galleries Medical Practice
Allen B.
It isn't Allen Black, but rather his spouse Jacqueline who is facing issues with the reception service. What more can I express? The level of service provided was utterly disappointing; I found..
Galleries Medical Practice
Joseph C.
During a challenging moment related to my Aspergers, I encountered a traumatic incident at this healthcare facility where a nurse physically attacked me. Even after I clearly communicated my..
Galleries Medical Practice
Mick M.
My spouse was hospitalized as a direct result of the appalling negligence and indifference displayed by the medical professionals at this clinic. Moreover, the emergency response team who had..
Galleries Medical Practice
Michelle K.
unprofessional front desk staff who lack basic courtesy, and medical staff showing complete disinterest in patient care. the physicians seem detached from their professional responsibilities...
Galleries Medical Practice
Luke E.
If you're seeking medical help or guidance, I'd recommend heading to the emergency room because this establishment is definitely not the right place. I've never encountered a service where you must..
Galleries Medical Practice
Debra L.
Absolutely frustrated that I've been repeatedly denied access to my essential mental health medication. Experiencing interruptions multiple times is unacceptable. Getting messed around once might be..
Galleries Medical Practice
Darren D.
We're often quick to criticize healthcare providers, but my recent experience here has been nothing short of exceptional. I submitted an online request for a sick note and received it within just a..
Galleries Medical Practice
Anonymouse
Sent for a scan 01/08 carried out by a nice polite nurse practitioner but still no follow up despite a promise of a next day call. Sent prescription B12 ampules without instruction and without..
Galleries Medical Practice
Ash A.
Absolutely appalling service! The receptionist at the front desk aggressively yelled at me, apparently assuming I couldn't understand English due to my racial appearance! They scheduled me for an..
Galleries Medical Practice
Scott S.
Three consecutive occasions this year, I've encountered the identical problem. Attempted an e-consultation expecting a response within two days, yet four days passed with no reply. When I phoned..
Galleries Medical Practice
Debra L.
Switched healthcare providers and encountered an incredibly discourteous front desk staff who treated me inappropriately, ultimately resulting in me being without critical medication for my medical..
Galleries Medical Practice
Guy M.
Arrived at the clinic for a face-to-face consultation, only to be informed it was scheduled as a phone appointment. When I presented the confirmation, they explained the professional I was meant to..
Galleries Medical Practice
James C.
The receptionist was absolutely unprofessional - a young blonde woman who displayed complete indifference. I came to return a blood pressure monitor along with my documentation of weekly readings,..
Galleries Medical Practice
James C.
Physicians are excellent, yet I've never encountered one at the precise moment my appointment was scheduled.
Galleries Medical Practice
Jacksid C.
I've had an incredible experience with this medical practice - the entire staff is highly skilled and professional. Whenever necessary, the doctors provide appropriate referrals, and I feel..
Galleries Medical Practice
Kevin O.
This establishment presents a disheartening experience for a first-time visitor, showcasing the NHS at its least impressive. The reception spans three levels: the third floor is chaotic, the second..
Galleries Medical Practice
Emma H.
When I first tried to secure an appointment, none were available. I was directed to use 111, which I attempted three times while seeking treatment. I sent the consultant link three times, only to..
Galleries Medical Practice
Maureen M.
Outstanding physicians and their team.
Galleries Medical Practice
Ali D.
The experience my husband and I had with the service was truly exceptional. Personally, I found them to be incredibly supportive; they provided prompt appointments and displayed a compassionate..
Galleries Medical Practice
harry c.