DP

Dorothea P. 9 years ago • From Google

Rating

Bad

Frustrating healthcare experience with poor appointment scheduling

I recently transferred from another medical practice. While registering was straightforward, I encountered difficulties scheduling the two appointments I required, as the staff claimed processing would take two days and asked me to call back. Upon following their instructions, I was then informed by a different receptionist that no appointments are available until the new year. I can comprehend being fully booked, but I'm frustrated by their inability to simply mark a future date in the calendar. This delay is particularly concerning because my infant needs his vaccinations, and this postponement of at least three weeks—potentially longer—needlessly increases his health vulnerability.

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