EL

Emma L. 4 years ago • From Google

Rating

Poor

Frustrating healthcare experience with poor communication

The pandemic undeniably transformed communication and social interactions. The front desk staff here are more challenging to navigate than royal guards. They frequently come across as dismissive and condescending. Scheduling an appointment is an arduous task, and their digital platform offers minimal accessibility. Continuity of care is nonexistent, as I'm constantly assigned different physicians, making it impossible to establish any meaningful connection. This practice is desperately in need of a comprehensive overhaul.

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