AA

Anna A. 2 years ago • From Google

Rating

Bad

Frustrating healthcare experience with poor communication

Getting in touch with this doctor's office is incredibly challenging. Their online application system is confusing and restrictive, making it hard to accurately describe your medical concerns. If you don't precisely input symptoms or provide too much detail, they simply won't return your call, even for serious issues like surgery. Instead of proper follow-up, they just send a text message and redirect you to the hospital. When you finally manage to see a physician, they dismiss requested blood tests, claiming they're unnecessary after a certain age. To make matters worse, a nurse caused an ear infection for my mother, who then had to wait a week for another appointment. My father's urine sample also mysteriously disappeared. Overall, it's extremely frustrating to get any meaningful medical attention or communication from this practice.

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