CC

Chris C. 3 years ago • From Google

Rating

Bad

Frustrating healthcare experience with poor communication

Getting an appointment here is a nightmare, with scheduling being incredibly time-consuming and phone wait times being excessively long. I endured weeks of waiting for the doctor to contact me about my test results, but no call ever came. When I followed up to inquire about the missed communication, I was shocked to be told that my previously confirmed appointment never actually existed, despite having been assured otherwise weeks earlier. To make matters worse, I was then instructed to start the entire booking process over again from scratch. The entire ordeal was completely unacceptable and frustrating beyond words.

Other reviews for The Arch Medical Practice