MB

Madhu B. 3 years ago • From Google

Rating

Bad

Frustrating healthcare experience with poor customer service

Extremely prolonged wait periods, frequently experiencing unexpected call drops without any prior warning. Scheduled consultations during off-peak hours are consistently cancelled at the last minute with little explanation. Consistent with numerous other testimonials, the customer service and administrative personnel demonstrate a remarkably indifferent attitude, showing minimal empathy - seemingly oblivious to the fact that patients seek medical attention out of genuine necessity, often dealing with critical health concerns.

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