Twyford Surgery
James S. 2 years ago • From Google
Bad
Frustrating healthcare experience with poor prescription management
They have transitioned to "Enima" for booking appointments. Following up on prescriptions through this system is impossible. Once again, I endured a lengthy phone call because my prescription, ordered the previous week, hadn't been sent to the pharmacy. Last Thursday, they sent an email, and I contacted the surgery, who assured me they would forward the prescription to the pharmacy (which never occurred!). I'm now relying on emergency medication since the pharmacy is familiar with my long-standing medical history. Otherwise, I would have run out of medication by last Saturday night. I'll still only award this surgery 1 star, solely because it's the sole medical practice in the area!
Regarding medical care, I've experienced exceptional service - comprehensive, compassionate, and prompt. Their medication distribution is also top-notch. So why not a perfect rating? The telephone..
Twyford Surgery
Karly K.
Securing a same-day telephone consultation is typically straightforward. Throughout my pregnancy and postpartum period, all medical professionals - doctors, nurses, and midwives - were exceptionally..
Twyford Surgery
Miriam T.
I recently joined this healthcare provider and the experience has been incredibly supportive and hassle-free. I had a specific medical concern I needed addressed, and while a typical general..
Twyford Surgery
Luca O.
Getting an appointment here is nearly impossible before 8:05 am. The process of becoming a medical professional would be faster than securing a consultation at this clinic.
Twyford Surgery
Jean M.
Navigating to my physiotherapy appointment, I was directed to enter through a rear entrance of the facility.
Twyford Surgery
james s.
They have transitioned to "Enima" for booking appointments. Following up on prescriptions through this system is impossible. Once again, I endured a lengthy phone call because my prescription,..
Twyford Surgery
James E.
Getting a morning appointment by phone can be challenging, but the staff's compassionate and supportive nature more than makes up for it.
Twyford Surgery
Steve W.
I've been consistently impressed with this medical facility, particularly their pharmacy services. Today, when my prescription wasn't initially approved, Krissy promptly reached out to the physician..
Twyford Surgery
Steve D.
Undoubtedly the most disorganized medical practice I've ever encountered. Their appointment scheduling is an absolute nightmare, forcing patients to either endure wait times exceeding a week or..
Twyford Surgery
James O.
Scheduling can be challenging during peak times, but overall, I appreciate the staff's approachable and helpful nature.
Twyford Surgery
Jon W.
The medical staff are exceptional. Sadly, the new scheduling approach is deplorable. I've witnessed patients being assigned telephone consultations for mental health concerns, painful growths, and..
Twyford Surgery
Miss M.
I attempted to schedule an in-person consultation today for any future date, as recommended by my physician, but was informed this was unfeasible. When I inquired about calling back another day, I..
Twyford Surgery
Trudie F.
I reached out to my GP Surgery through their Anima app to discuss a potential adjustment to my current prescription. Initially, I was optimistic when a response appeared in my inbox on the same..
Twyford Surgery
Penny C.
The medical professionals handling our surgical procedures have consistently demonstrated exceptional support for my entire family. Their team operates with remarkable efficiency and maintains a..
Twyford Surgery
Darren S.
Getting an appointment here can be challenging, similar to many medical practices. The reception team can be somewhat difficult to navigate. Their online booking system is functional, though not..
Twyford Surgery
Charlotte K.
A warm and compassionate service that I deeply appreciate. Securing my prescription can be challenging due to availability constraints, but Krisy and the medical staff (especially during urgent..
Twyford Surgery
Sheila L.
I've consistently received top-notch medical treatment at this surgical practice.
Twyford Surgery
Petya P.
Incredible surgical experience! Heartfelt gratitude to the entire team - you were absolutely phenomenal!!
Twyford Surgery
Daria T.
I've been struggling to schedule an appointment for three consecutive days without any luck. This morning, after spending 45 minutes attempting to connect, I ultimately abandoned my efforts. My..
Twyford Surgery
Francesco P.
I consider Twyford Surgery to be an exceptionally streamlined local healthcare provider with a genuinely compassionate approach. I especially want to express my deepest gratitude to Yvette and..
Twyford Surgery
Desmond B.