Lincoln House (Highfield Surgery)

These wonderful individuals are providing an exceptional community service. They went the extra mile to assist me and, considering their limited resources and high workload, they performed admirably..

Since becoming a patient at this medical practice and experiencing their care firsthand, I am thoroughly impressed with the entire team. The staff, ranging from administrative personnel to doctors..

Extremely supportive and personable

What an awful medical practice. The reception team and staff display terrible attitudes, showing zero professionalism or courtesy. They consistently appear irritable and unwelcoming. Booking an..

I endured a three-week wait for my scheduled telephone consultation. Somehow, I inadvertently missed the incoming call during the morning hours, despite being online. Two hours later, I discovered a..

I've been experiencing ongoing issues with this medical practice, from prescription processing problems to misplaced blood test results and scheduling conflicts. My four-weekly injections are..

Unbelievable that they halted my medication - I might not be as bothered if it weren't my insulin, which is literally essential for my survival 🤨

This practice would have earned a perfect rating prior to the merger. Dr. Jha and Dr. Craske remain excellent physicians, and before the consolidation, the surgery was impeccable. However, since the..

I must express my appreciation for recently registering with this GP practice, as their services are significantly superior to those at Everesthouse surgery - and I truly mean every word. I made the..

The physician at your Highfield location was truly remarkable. He conducted a comprehensive assessment with remarkable care and expertise. His thoughtful gesture of giving my daughter a sticker..

Maybe instead of a raise, the company should recognize and praise their employees' hard work with some well-deserved recognition🤔👍

April 2025...I sought a consultation with a physician and scheduled an appointment. I'm not a frequent patient. They informed me a response could arrive by 6:30 pm the following day. When the next..

Medical staff seem evasive and unhelpful when patients seek clarity about test outcomes. The front desk personnel appear unable to provide straightforward answers regarding lab test timelines or..

The personnel here consistently demonstrate fairness and professionalism. I've never encountered any problems with the staff. Scheduling appointments is straightforward and convenient. Telephone..

Incompetent medical professionals!

Extremely unprofessional and discourteous healthcare staff member who demonstrated a complete lack of bedside manner and basic interpersonal respect.

Reception star for horribly rude

During our visit today, we encountered an exceptional physician who was incredibly caring and went above and beyond to address our every concern. Her dedication and warmth made the entire..

Absolutely dreadful service. Their prescription handling is abysmal, with constant delays that force you to repeatedly call and waste hours waiting on hold just to get basic medication..

I utilized the online e-consult platform to submit a request for a medical consultation about a health concern. After logging my request, Dr. Jha contacted me within just 3 hours. His professional..