Mildmay Medical Practice
Giuseppe B. 7 years ago • From Google
Bad
Frustrating healthcare experience with unhelpful receptionists
I attempted to schedule an appointment for today or tomorrow, but was informed I must call back tomorrow morning to book. Why should a patient have to make multiple calls just to secure a medical consultation? This was a critical health matter requiring potential antibiotic treatment, and they redirected me to call 111. What happened to their medical ethics and commitment to patient care? This is an absurd excuse for a healthcare service, particularly the front desk staff. The practice feels more like a disinterested hotel lobby than a professional medical facility. I'm baffled how they receive funding from the NHS for such substandard patient treatment.
I'm giving them the minimum rating of 1 star only because a zero-star option doesn't exist. Their professional incompetence is truly remarkable. My wife was a patient for several years,..
Mildmay Medical Practice
Shaun G.
Exceptional and remarkably streamlined service. Their triage approach is top-notch, ensuring that I consistently receive prompt, appropriate, and comprehensive support during my visits.
Mildmay Medical Practice
Jeyms A.
Exceptional team, reliable and prompt interactions. Thrilled with my decision and would enthusiastically suggest this service to others!
Mildmay Medical Practice
Alice T.
I've waited a day to see if I could calm down and let it go. However, I genuinely believe my experience yesterday merits a 1-star review of this medical practice. I brought my 6-month-old baby in..
Mildmay Medical Practice
Emma S.
It's regrettable that this medical facility's reputation is tarnished by its reception staff. The doctors and nurses are truly exceptional, but the front desk personnel are a significant problem...
Mildmay Medical Practice
minna d.
I recently signed up with this medical practice, and the registration process was incredibly smooth and straightforward. Dr. Luke Stinson was absolutely fantastic during my consultation. He..
Mildmay Medical Practice
Sam P.
I was contacted exactly when expected and quickly scheduled for an immediate consultation. The physician who reached out and then treated me was exceptionally compassionate and warm. His approach was..
Mildmay Medical Practice
G C.
I received a text to schedule a blood test but encountered difficulties logging into the Swiftqueue system. Dr Roberts suggested I visit reception to arrange the booking, as he also experienced login..
Mildmay Medical Practice
S J.
The front desk staff displayed a shocking lack of professionalism when interacting with my elderly mother during her attempt to schedule an appointment. When my mother accidentally dropped the phone,..
Mildmay Medical Practice
EF P.
This practice is terrible. I recently relocated to the area and switched to their clinic. I haven't experienced a single positive interaction with them. The management and administration desperately..
Mildmay Medical Practice
sheniz j.
Visited this location for my booster shot, recommended by my general practitioner, and I was thoroughly impressed by the staff's warm demeanor, upbeat attitude, and high level of professionalism.
Mildmay Medical Practice
Diana K.
I appreciate the assistance provided by the practice manager in resolving my concerns.
Mildmay Medical Practice
Hardip K.
Incredibly supportive and friendly employees who went above and beyond to assist me.
Mildmay Medical Practice
Marcela K.
Scheduling an appointment was an incredibly frustrating process. The online system was confusing and unintuitive, making it difficult to find available time slots. When I finally managed to select a..
Mildmay Medical Practice
Fred B.
Got my Covid booster shot at the local clinic. Incredibly impressed by the smooth operation and compassionate service - tremendous kudos to the entire team!
Mildmay Medical Practice
Cristina P.
The customer service here is abysmal. The receptionist clearly has no interest in interacting with patients. Completely lacking in problem-solving skills, empathy, or basic courtesy. She repeatedly..
Mildmay Medical Practice
Mark L.
The receptionist at this gloomy, oppressive medical clinic embodies the quintessential unhelpful bureaucrat, reminiscent of the infamous "computer says no" character from Little Britain! (She's..
Mildmay Medical Practice
Jonathan S.
I've been a patient at this medical practice since 1998 and rarely seek medical attention, believing in avoiding unnecessary strain on the NHS. Throughout the years, most doctors have been..
Mildmay Medical Practice
giovanni f.
If alternative healthcare providers are available, I strongly recommend seeking care elsewhere. The female receptionist displayed an unacceptable level of unprofessionalism, showing a dismissive and..
Mildmay Medical Practice
m f.
Incapable of delivering the reliable and professional service they advertise. Their supposed commitment to patient-focused healthcare is entirely absent, despite their claims of excellence...
Mildmay Medical Practice
Loosetooth L.