SM

Spidy M. one year ago • From Google

Rating

Bad

Frustrating healthcare experience with unhelpful receptionists

Utterly appalling service. Attempting to schedule a doctor's appointment involves being interrogated by receptionists about personal medical details, then being redirected to a poorly designed online form that receives no response. The medical staff appear completely inaccessible, as if deliberately hiding from patients. There's a genuine risk of medical neglect for those unable to secure consultations. The quality has dramatically deteriorated since the pandemic, with booking an appointment becoming an almost impossible task, and actually seeing a physician being extremely rare. Patients are essentially being ignored and dismissed without any meaningful medical attention. I haven't managed to consult a doctor because we're treated as inconvenient afterthoughts. Anyone seeking healthcare should steer clear of this practice entirely.

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