SA

Sherwin A. 2 years ago • From Google

Rating

Bad

Frustrating healthcare experience with unhelpful staff

Absolutely dreadful customer service experience. When attempting to schedule a consultation for my wife, the phone representative dismissively redirected her without acknowledging her intricate medical background, insisting she should consult a pharmacist directly. Upon reaching the pharmacist, they immediately recoiled after hearing about her medical condition and swiftly recommended returning to her general practitioner. However, when contacting the medical practice again, they curtly stated all appointments were fully booked and offered no assistance whatsoever.

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