GF

Gemma F. 3 years ago • From Google

Rating

Bad

Frustrating healthcare experience with unhelpful staff

I've been reaching out to the medical practice daily due to my ongoing illness for the past two weeks, with no improvement in my condition. Every time I contact the receptionist to schedule a phone consultation, I'm bombarded with endless questions. They repeatedly ask me to explain my reason for seeking medical advice, making the process frustratingly repetitive. When Dr. Ullah finally calls back, his only recommendation is to go to the emergency room. Upon attempting to follow up, I'm told I can't get another consultation until Monday. This level of care is completely unacceptable and falls far short of what patients should expect from a healthcare provider.

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