The New Surgery

After multiple phone consultations, they finally grasp the severity of your health issue, but it's a lengthy process since you're restricted to discussing just one medical condition per conversation.

The medical practice's service is deteriorating, with prescription renewals consistently delayed. Attempting to schedule an appointment is futile, as all available slots are taken before I can..

I truly appreciate it. Much gratitude.

Called on Monday to schedule an appointment and was assured the doctor would contact me, but no callback occurred. Tried again on Tuesday with the same promise, yet still no communication. Extremely..

Falls significantly short of expectations...

I'm utterly let down by this medical practice. A female physician arbitrarily removed my prescribed medication without justification. I subsequently transferred to another clinic where a doctor..

Absolutely abysmal customer service. In this day and age, scheduling an appointment has become an inexplicable challenge. The moment you call precisely at 8:30, you're greeted by an automated..

Welcoming and diligent employees. The positive changes are clearly becoming apparent and taking shape.

Informed that I'm supposedly outside the service zone, despite being less than 2 miles from the location.

I've awarded a single star, wishing there was a zero-star option. This general practice is absolutely dreadful. Anyone concerned about their well-being should steer clear of this clinic. Your safest..

Attempted to contact my physician as instructed. Yesterday, I endured a frustrating hour waiting, only to be informed that staff had already departed when the call finally connected. This morning, I..

My spouse and I spent half an hour just trying to get into the phone queue today. After another half hour of waiting, I was disconnected right when I was next in line. In frustration, I struck the..

After attempting to schedule an appointment for three consecutive days, I've found their availability to be completely nonexistent. If possible, I would rate them zero stars due to their utter..

The front desk staff was friendly and attentive, and I was satisfied with how the physician addressed my medical concerns. The entire experience was of high quality and met my expectations.

The personnel were incredibly supportive. I required a child's proof of address document for school enrollment. I dropped by without scheduling ahead, and the receptionist was exceptionally..

Completely worthless, I'm attempting to schedule another surgical procedure. Without a doubt, this is the most incompetent surgery center in Folkestone.

I called the medical practice this morning precisely at 8:30 and was initially hopeful. Yet, I found myself enduring precisely half an hour of irritating background music with absolutely no response..

Swift and welcoming assistance with absolutely no delay. The staff were incredibly personable and made the entire experience smooth and pleasant.

Attempting to schedule an appointment is an exercise in futility, with endless phone calls yielding nothing. By some miracle, I managed a single online callback. After waiting two weeks, I visited..

Total mockery of a medical practice. STEER CLEAR!!! Nearly impossible to secure a consultation. You're condemned to waiting on hold for half an hour to forty-five minutes just to be informed no..