Great Notley Surgery

Absolutely dreadful front desk personnel, completely uncooperative, discourteous, and utterly lacking in empathy. This is a medical facility, not a social venue, darling - your fundamental purpose..

Creating an online account for booking appointments is an incredibly frustrating process. I attempted to call during a Saturday morning when their website claimed they were open, but the phone..

Just became a patient here and I'm thoroughly impressed compared to my past medical experience. Scheduling future appointments is a breeze, and the personnel are incredibly welcoming and pleasant.

I've consistently encountered exceptionally supportive personnel throughout the facility. The front desk team radiates warmth, whether communicating via telephone or in direct interactions, while..

Got a blood draw at this location, and the phlebotomist was quite aggressive, leaving my arm with significant bruising. Visual evidence attached.

Recently received our initial Covid vaccine doses at the Gt Notley Surgery. The entire process was meticulously planned, remarkably streamlined, and delivered with genuine empathy and care. Sincere..

Switched to automated customer service online. Completely ineffective and frustrating. Now forced to make a phone call to actually communicate with a human representative.

Outstanding medical procedure and physicians, the sole drawback being consistently waiting 45+ minutes beyond scheduled appointment times, yet the pharmacy and personnel are absolutely top-notch

After switching from the Church Lane surgery, I had low expectations, but this practice has exceeded them entirely. The front desk team is incredibly supportive and goes above and beyond to assist..

I attempted to book an appointment for my knee injury yesterday and was instructed to call back at 8am today. When I did, I found myself 28th in the queue, and by the time I got through, all..

This surgical practice truly stands out as the most exceptional one we've encountered throughout our numerous relocations. Sincere kudos to the entire team - you are absolutely crushing it! 👏👏👏..

Whatever you do, AVOID getting sick - surgery is now a complete farce. You can't even schedule an appointment anymore, and calling is pointless unless you need help getting online or are elderly. It..

Dr Ramjan and Dr Winther stand out as the most exceptional general practitioners I've ever encountered. They demonstrate genuine compassion and don't simply resort to hastily prescribing medication..

2.8 million in taxpayer money ANNUALLY - regardless of whether they actually provide service or not.... does that seem fair to you? Their compensation should be performance-based, paid only after..

Amanda, the receptionist, consistently demonstrates exceptional professionalism and warmth. She truly embodies the best qualities of your medical practice and is an outstanding representative of..

Absolutely appalling service from this medical practice. Unable to provide a specific appointment time before their 6:30 PM closing, I called ahead to verify my booking details, which the..

Attempting to contact them via phone is an exercise in futility. I've been persistently dialing since their opening hours began, and after a quarter-hour, I'm no closer to scheduling an appointment...

Why aren't healthcare workers required to mask up when patients must? I just picked up my prescription, and not a single staff member was wearing a face covering. In my local hospital and other..

Excellent compact medical facility. Collaborating with Waltham healthcare center. Relied on their services for 4 years with complete satisfaction

Jane and the doctors have been instrumental in guiding me towards restoring my daily functioning and overall health, offering invaluable assistance that has significantly improved my quality of life.