King's Medical Centre
Josh J. one year ago • From Google
Poor
Frustrating healthcare journey with endless tests
The primary issue is the impending shutdown of online triage after March 1st, meaning a return to those early morning phone call marathons just to secure an appointment. I've been navigating appointments since November for a persistent problem, and only recently have they finally referred me to a hospital after numerous negative test results from urine and blood work. Credit to Dr. Chakroboty for eventually referring me after months of constant bathroom visits. I've consulted at least five different doctors who all conducted identical tests, yet none had referred me until now. The frustrating part is that weeks later, I still haven't received the referral letter, and my most recent test results came back "borderline" with the receptionist offering minimal information, insisting we return for another sample - marking my sixth visit in a remarkably short period. The communication between medical professionals is clearly subpar, and I strongly suspect I'll be forced to wait until new test results arrive before being referred, which is more than a month later than initially promised - utterly exasperating! Additionally, some healthcare assistants seem woefully unprepared; during my blood and ECG appointment in June for a separate issue, one couldn't even operate the equipment, necessitating a rescheduled appointment - absolutely unacceptable. Healthcare shouldn't be a bureaucratic game of endless rebooking and repeated visits; doctors should, at minimum, schedule follow-ups before patients depart.
The reception staff consistently demonstrate politeness during our interactions. This medical practice is remarkably efficient in handling medical requests and administrative queries, promptly..
King's Medical Centre
Michelle W.
I want to share my personal experience with this medical practice. Often, people are quick to criticize but slow to praise. From the start, I've been managing a long-term health condition, and..
King's Medical Centre
Michael B.
Absolutely frustrating trying to contact this medical practice for an appointment - it's impossible to get through. I submitted my blood pressure medication request Thursday morning, and by Monday..
King's Medical Centre
Josh J.
The primary issue is the impending shutdown of online triage after March 1st, meaning a return to those early morning phone call marathons just to secure an appointment. I've been navigating..
King's Medical Centre
Stephan L.
The experience was adequate, neither exceptional nor particularly disappointing.
King's Medical Centre
Philip P.
Based on my personal interactions with my mother at Kings Medical Centre, we've found the staff to be consistently helpful, courteous, and friendly, with a remarkably thorough approach to our..
King's Medical Centre
Y R.
Scheduling an appointment at this medical practice is nearly impossible, making it completely unsatisfactory. I strongly advise against choosing this general practitioner.
King's Medical Centre
liz r.
Charlotte demonstrated professionalism and compassion while drawing my husband's blood during his recent visit. The entire medical practice team, from front desk staff to healthcare professionals,..
King's Medical Centre
C T.
Spent two grueling hours attempting to secure an appointment, repeatedly dialing while navigating my morning commute. Finally connected, only to be told to have someone else call back tomorrow - as..
King's Medical Centre
Real A.
Excellent product! Highly satisfactory and meets expectations perfectly.
King's Medical Centre
Ragesh P.
The front desk personnel demonstrate a remarkable lack of professionalism and accountability in their duties.
King's Medical Centre
Kuda M.
I recently utilized their Accurix e-consultation service as a first-time patient. ANP Mandy Abbott efficiently handled my medical inquiry, arranging a prescription and providing helpful guidance...
King's Medical Centre
Peter J.
Exceptional team of medical professionals and physicians.
King's Medical Centre
Abby G.
Useless medical staff impossible to schedule with & hostile during phone interactions
King's Medical Centre
Web d.
During my recent appointment at Kings Med, I consulted with Dr. Fatima Gillani, and the visit was thoroughly enjoyable. This aligns with my past experiences at this medical practice. The staff..
King's Medical Centre
Pauls R.
Can't get through on the phone - they either ignore calls or disconnect immediately. Takes 3 full days just to process a prescription request... Scheduling an appointment is completely futile, and..
King's Medical Centre
Amy F.
Scheduling an appointment here is impossible. They instruct you to call when the booking line opens, which is fantastic if you don't have children to get ready for school! Then they suggest going..
King's Medical Centre
Justin C.
Getting an appointment is incredibly challenging, and arranging an emergency prescription refill is equally problematic. The bureaucratic hurdles have become so overwhelming that I go out of my way..
King's Medical Centre
Linda H.
Successful medical procedure with an excellent team - the surgeons, nursing staff, and front desk personnel were all incredibly supportive and professional throughout my experience.
King's Medical Centre
julie G.
This medical practice is absolutely dreadful, and I should have known better after my previous experience. Despite claiming they don't open until 8:30, you'll find yourself stuck as the 14th person..
King's Medical Centre
Robyn M.