Friary House Surgery

Switched to a different surgical procedure. I've encountered nothing comparable to this experience. The front desk staff display an appalling attitude and consistently fail to follow through on..

I am utterly appalled by this medical practice. I've been attempting to use the e-consult since Friday to log my daughter's chest infection and cough, but it completely failed to register in their..

Klinik system is completely useless - nobody ever responds to anything, and you're constantly forced to resort to surgical intervention. Their phone support is equally terrible. Whoever is managing..

Stuck waiting for an interminable stretch, despite supposedly being first in line for what feels like ages. It's completely unacceptable that customers are expected to waste precious work hours..

Waited nearly an hour, then forced to end call before extra charges kicked in. Attempted again for 25 minutes, got disconnected. Tried calling around 5:15 PM before office closes at 6 PM, and by..

Terrible overall experience with the medical practice. The reception staff are completely indifferent to patients' needs. Their online booking system for test results is utterly ridiculous. I'm..

Terrible service. They consistently ignore phone calls and when they do pick up, they merely direct you to an online form without any follow-up communication. I strongly advise seeking alternatives..

After being stuck on hold for an excruciatingly long 80 minutes, I encountered a receptionist with an appalling lack of compassion. Despite my urgent health concerns and a malfunctioning online..

I have no complaints about the medical professionals at this clinic, but the front desk staff are a different story. They constantly interrupt patients, speak harshly, and display an overall..

Dear FHS Subject: Praise for Outstanding Patient Care I am writing to express my heartfelt thanks for the remarkable patient service I recently experienced at your distinguished Friary House..

Friary medical center has dramatically deteriorated from its previous reputation for kindness and compassion. Regrettably, their service has become completely unacceptable. My husband requires four..

Utterly appalling service, attempting to contact them after 2pm for information is futile. The 56-minute wait time was surprisingly the shortest I've experienced, yet it's the same recurring issue -..

Terrible medical procedure!!! Attempted to administer shots to my toddler against his clear resistance. When I challenged their approach, both the physician and front desk staff spoke down to me,..

I'd rate this zero if possible. The service is utterly abysmal, completely chaotic and ineffective. I requested a prescription renewal on November 13th, well ahead of my medication running out, and..

Absolutely awful service with zero regard for customers. Complete lack of communication and total disinterest in addressing any concerns. Completely unacceptable experience from start to finish.

At present, I have absolutely no complaints about Friary House Surgery - they've been incredibly supportive throughout the past four months. I've been pleasantly surprised by unexpected follow-up..

Spent half an hour waiting on hold, finally reached the front of the line only to have the call ring endlessly for 5 minutes, then inexplicably drop back to second in the queue. Dr. Chanduka is..

I've been stuck on hold forever, waiting as the second caller in line!!!

Scheduling an appointment here is a nightmare, and their administrative errors are frustratingly frequent. The process of booking a time slot is incredibly difficult, and their record-keeping seems..

After struggling for three weeks to secure an econsult at Peverell (which never seems to be accessible), I finally managed to submit a request through Klinik and received a call from a private..