Burnham Health Centre
K J. 2 years ago • From Google
Bad
Frustrating healthcare nightmare with incompetent staff
Absolutely horrendous service. Completely clueless medical staff. When I inquired, the receptionist claimed they were occupied with "complex work." I pressed her for details, asking if a surgery was underway, and she was rendered speechless. Every GP visit results in a paramedic examining patients. Even my 3-year-old was initially seen by a paramedic before finally seeing a doctor and receiving antibiotics after a 10-day appointment struggle. My severely ill son could only secure a doctor's appointment after intense pleading and confrontation with the receptionist, who persistently tried to schedule a paramedic consultation. They're directly contributing to patient anxiety. Whenever my children fall ill, I'm overwhelmed with stress about obtaining a proper doctor's appointment, as paramedic consultations are utterly pointless. They consistently claim everything is fine. I seriously question the qualifications of paramedics beyond their basic training. There's a massive difference between a 5-year MBBS degree and a paramedic's course. We're humans, not machines - not just anyone should examine our children. Lives could have been saved from scarlet fever if doctors weren't so reliant on paramedics. Receptionists now act like doctors, arbitrarily deciding who sees a physician. They're ignorant of potentially deadly diseases with generic symptoms. If a Chinese doctor hadn't intervened during COVID, the paramedic would have dismissed it as viral, just like scarlet fever. Yet GP doctors learn nothing and maintain the same approach. This system is completely unacceptable. Why should I consult a paramedic when I'm paying substantial taxes? We're still struggling to see a proper doctor. During my visits, the GP appears empty. COVID is over, people have returned to work, markets are bustling, yet GP services remain stuck in pandemic mode. If you can't fulfill your professional responsibilities, don't become a doctor. Government oversight of GP surgeries is desperately needed. They cannot compromise children's lives. Those who claim the staff is pleasant - they're only nice until you challenge them about doctor appointments. The European medical model - paying insurance for flexible appointments - seems far superior. I'm considering studying medicine, so after five years, I can at least competently treat my own children. Utterly useless GP. Despite receiving government funding per patient, they provide no genuine service and act as if they're doing us a favor. I'm desperately seeking a sensible GP where children are actually examined by qualified doctors, not inexperienced paramedics lacking compassion.
I just attempted to schedule an appointment through their online booking system, and after navigating through the process, I was met with a frustrating message stating the practice has restricted..
Burnham Health Centre
Helen T.
Scheduling an appointment here is practically impossible, to the point where the service is essentially nonexistent. This healthcare provider is so incompetent that it warrants an official inquiry..
Burnham Health Centre
Karen L.
Not my regular healthcare provider. Their physiotherapy treatment was truly outstanding.
Burnham Health Centre
Wendy H.
The medical staff here are incredibly approachable and friendly, making conversations comfortable and pleasant.
Burnham Health Centre
Anthony H.
Merely stopping by to collect my medication.
Burnham Health Centre
Michael P.
Frankly? During the pandemic, the management slashed the medical staff by 33%, firing exceptional physicians over minor infractions. They clearly prioritize financial gain over patient welfare, and..
Burnham Health Centre
Anonymouse
Its near on impossible to see a doctor and even when you get an appointment its generally never a doctor, the listening skills are really bad. the reception staff is rude and very curt. I have..
Burnham Health Centre
Beverley I.
Warm and welcoming front desk team, though no other staff members were encountered during my visit.
Burnham Health Centre
Peter B.
Long wait in line for flu shots, but what a welcome change to actually meet my physician directly once I made it through the door.
Burnham Health Centre
Elaine W.
Utterly absurd - now you're forced to navigate through a convoluted online platform operated by an external service just to determine if you can even schedule an appointment.
Burnham Health Centre
Justina D.
The most incompetent general practitioner and front desk staff I have ever encountered in my entire life. I sincerely hope that no public funding is allocated to this practice, as they are..
Burnham Health Centre
Jk J.
Over half a year, the patient access app has been completely useless, showing zero available appointment slots. To schedule anything, you're forced to call precisely at 8 am and endure a 30-minute..
Burnham Health Centre
John S.
I secured a booking without much delay, though I was required to return to the location after a two-hour interval.
Burnham Health Centre
Kate K.
As an NHS professional, I find myself deeply disappointed with the conduct at this medical practice. The reception staff demonstrate a clear lack of proper training in handling patient interactions..
Burnham Health Centre
John S.
Parking situation: This is the typical parking behavior here, resulting in £500 worth of damage to my vehicle. The car park lacks surveillance cameras, and the responsible party simply fled the..
Burnham Health Centre
Angie O.
Utterly appalling. Securing a medical consultation at this facility is virtually unattainable. The nursing and front desk staff are incredibly pleasant and welcoming. But if your goal is to actually..
Burnham Health Centre
Man C.
Just relocated to this neighborhood and registered through their website - super straightforward process. Their online scheduling system is seamless, and impressively, they contacted me within an..
Burnham Health Centre
W R.
Scheduling an appointment here is a nightmare. The lack of a pre-booking system is incredibly frustrating. I've been attempting to secure a slot for seven days now, and it's absolutely absurd.
Burnham Health Centre
Liam H.
The medical professionals are pleasant, but the reception team is absolutely terrible. Their patient access system is poorly managed, and the receptionist who handled my call was laughing..
Burnham Health Centre
David E.
This is an absolutely terrible medical practice. I have a concerning skin growth that I wanted a professional to examine. Getting an appointment by phone in the morning is impossible, so I spent an..
Burnham Health Centre
Slough M.