Newton Medical Centre
Mel D. one year ago • From Google
Poor
Frustrating healthcare nightmare with zero accessibility
What an utterly frustrating experience! I've been attempting to secure a medical appointment by calling before 8am daily since mid-April, but without success. I completed the PATCHS form and was instructed to book an appointment, so I tried calling repeatedly. However, I was left hanging on the line for nearly an hour without ever reaching a staff member, ultimately forcing me to abandon my efforts. One particularly unwell Tuesday, I was compelled to visit A&E. Before discharging me, the doctor recommended I request a B12 blood test from my GP. When I discussed this with the receptionist, I was told to book a GP appointment to explain the test's necessity. My response was straightforward: How can I schedule an appointment when I've been consistently unable to book one before 8am, especially given my full-time work commitments and occasional work travel? This entire situation feels completely hopeless and incredibly defeating.
The healthcare professional displayed a warm and welcoming demeanor. She thoroughly communicated the medical findings and outlined a comprehensive treatment strategy.
Newton Medical Centre
Rob D.
During my appointment with nurse Rebecca on July 16th, she was incredibly reassuring and provided a clear, professional explanation of everything. Her approach made me feel comfortable, and I..
Newton Medical Centre
paul g.
Brief queue upon arrival. Staff were incredibly welcoming and highly professional. However, it was disappointing to observe that all accessible parking spaces were occupied by vehicles without..
Newton Medical Centre
Janice T.
Swift and courteous assistance, accommodating staff
Newton Medical Centre
allan e.
I found the entire experience to be completely satisfactory.
Newton Medical Centre
Fintan S.
A pleasure to work with, smooth and straightforward interaction.
Newton Medical Centre
Ian M.
Extremely satisfied with the level of service provided
Newton Medical Centre
Joe B.
The aging front desk staff member displayed a discourteous and abrupt demeanor. The level of patient care was subpar. She failed to actively listen and instead focused on explaining limitations..
Newton Medical Centre
tony s.
Quick service, got what I needed and left swiftly without any hassle.
Newton Medical Centre
Paul K.
Dr. Chris Hicks demonstrated exceptional compassion and attentiveness during our interaction, providing a truly outstanding level of personalized care.
Newton Medical Centre
Enid S.
The personnel here are incredibly supportive and polite. Although we aren't frequent visitors to this medical practice, our limited interactions have consistently been positive and professional. We..
Newton Medical Centre
Ann C.
Absolutely shameful and unacceptable. A complete letdown that fails to meet even the most basic standards of quality or decency.
Newton Medical Centre
Sara O.
Dr. Zoho is exceptional! I only wish I could consult with him for all my medical needs. He's incredibly attentive and truly dedicates time to comprehending my concerns. Such a compassionate and..
Newton Medical Centre
Claire B.
I had a phone consultation about test results where the doctor urged me to schedule an urgent examination with the receptionist. Upon calling, I was informed that appointments were completely..
Newton Medical Centre
Richard T.
Swift administration of the flu shot considering the crowd size. However, things became disorganized when attempting to check blood pressure and draw blood.
Newton Medical Centre
Lilian G.
The physician did an excellent job of walking me through the findings from my imaging study and recent lab work. After our discussion, I left the appointment feeling calm and confident about my..
Newton Medical Centre
Jean W.
I scheduled a phone consultation since an in-person visit wasn't available, and I was pleasantly surprised by the advanced medical practitioner (AMP) who was extremely courteous, professional, and..
Newton Medical Centre
Lynette S.
The front desk staff consistently greet patients with warmth and hospitality. I met with the Practice Nurse, who demonstrated a delightful blend of friendliness, approachability, and professionalism..
Newton Medical Centre
Hannah M.
The nurse administering my B12 injection was exceptional. She engaged me in conversation during the procedure, which helped me feel at ease. Her demeanor was both courteous and professional. I..
Newton Medical Centre
Kim K.
I'm thoroughly disappointed with this GP surgery, which is surprising since they've typically been satisfactory. When I requested my contraceptive injection appointment two weeks in advance, they..
Newton Medical Centre
Wendy L.