Dashwood Medical Centre
Rachel R. 2 years ago • From Google
Poor
Frustrating Healthcare Runaround After Covid
The quality of this medical practice has severely deteriorated since the pandemic. Phone communication is virtually impossible, and when you do manage to connect, you're consistently redirected with unhelpful instructions like calling back at 8am the next morning or seeking alternative care at a pharmacy or emergency room. Three years after the initial COVID disruptions, they're still using the pandemic as a justification for avoiding in-person consultations. Now, patients are forced to complete an online e-consultation, only to receive a message stating a doctor might contact you in over a week. On the rare occasion you secure a physical appointment, the consultation is dismissive - doctors seemingly just google your symptoms in front of you and suggest your concerns are psychological. The level of care is so poor that anyone with a serious medical issue is essentially left unsupported and abandoned.
I recently transferred to your medical practice, Dashwood House, and I want to express how seamless and efficient the registration process was, with continuous updates throughout. Last week, I used..
Dashwood Medical Centre
John T.
Complete garbage, absolutely no possibility of securing an appointment... Wasted 50 minutes starting from 8:00 am, waiting for someone to finally answer the phone, only to be told that all..
Dashwood Medical Centre
Allison L.
Over the past few weeks, I've experienced exceptional care and support from the medical staff. Dr. Jabu, Dr. Vig, Dr. Speller, and Dr. Cardwell have been incredibly helpful, along with the friendly..
Dashwood Medical Centre
Alan F.
Excellent customer service provided by the entire team.
Dashwood Medical Centre
Anonymouse
I saw an amazing doctor today dr .Tharka, I've never had a totally amazing check up and going to get to the bottom of my symptoms, can't fault her ,great service, thank you so much, very impressed
Dashwood Medical Centre
William G.
I made multiple attempts to contact them, but missed the window. Calling at 8:05 am, I found myself 10th in line. After waiting half an hour, the receptionist coldly stated they were too overwhelmed..
Dashwood Medical Centre
Ann S.
Quick check-in process with minimal waiting time. Got registered swiftly and was called back promptly.
Dashwood Medical Centre
Jess M.
The nursing staff, particularly Jo and Maria (if I recall her name correctly), were outstanding, and I was thoroughly satisfied with the results of my medical consultation.
Dashwood Medical Centre
Izabela W.
I stood in the queue for nearly a quarter of an hour only to be told that the general practitioner would not examine me today. Despite my persistent hip discomfort, they merely scheduled a..
Dashwood Medical Centre
Amy T.
I've just returned from my child's medical checkup (22/07/21), and I'm absolutely shocked by how Melissa at the front desk treated me. A healthcare facility should be a supportive environment, not a..
Dashwood Medical Centre
jo j.
While navigating the healthcare system can be challenging at times, the medical staff I encountered were truly exceptional. They demonstrated genuine care, provided clear explanations, and were..
Dashwood Medical Centre
sarah w.
I'm experiencing significant frustration with the vaccination process for my infant. Despite receiving a notification prompting me to schedule immunizations, I've been informed that no appointments..
Dashwood Medical Centre
Ada A.
I consistently find myself without support precisely when assistance is most critical. My experience merits the absolute minimum rating possible.
Dashwood Medical Centre
Fred P.
I'm sharing this experience for my father. Dashwood medical centre stands out as truly exceptional. The entire staff has been incredibly supportive and accommodating. We've received follow-up calls..
Dashwood Medical Centre
palomedes v.
This medical practice is absolutely the most terrible I've encountered. The front desk staff act like they're medical professionals, inappropriately dispensing health guidance. Moreover, they're..
Dashwood Medical Centre
Rachel R.
The quality of this medical practice has severely deteriorated since the pandemic. Phone communication is virtually impossible, and when you do manage to connect, you're consistently redirected with..
Dashwood Medical Centre
Matt K.
Getting an appointment here is practically impossible! Try calling the moment 8am hits and you'll find the queue is already packed to the brim!!!
Dashwood Medical Centre
Jatin P.
Absolutely worthless medical practice with incompetent staff. Their patient registration process is completely disorganized and misleading. I've been attempting to register my family for five months..
Dashwood Medical Centre
brigitte k.
Medical staff are competent, but navigating through the front desk is challenging. The reception team communicates with patients in an incredibly patronizing manner, treating individuals as if they..
Dashwood Medical Centre
Becky R.
Dr Ricks' phone conversation with my mum this week was appalling. Despite having terminal cancer and being palliative, my mum is still a vibrant, valuable person deserving respect. Instead, Dr Ricks..
Dashwood Medical Centre
pam w.