IP

Ilakkuvan P. one year ago • From Google

Rating

Bad

Frustrating healthcare service fails patients expectations

This medical centre creates more anxiety than offering healthcare support. Despite paying the Immigration Health Surcharge of 1552.50 GBP as part of visa requirements, I attempted to schedule an appointment this morning. The staff indicated a blood test was necessary and claimed a doctor would contact me today to provide prescriptions. However, by 8 pm, no communication had been received. This demonstrates their ability to generate unnecessary stress and compel repeated follow-up calls, ultimately leading patients to become frustrated and disregard further attempts. Based on numerous online reviews, it appears that either the UK Government or NHS should investigate and replace the current GP staff. Medical appointment scheduling, especially for health concerns, should prioritize patient needs and experience.

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