Fairfield Surgery
Phil G. one year ago • From Google
Bad
Frustrating healthcare service with limited availability
The service is far from impressive. The onboarding process is painfully slow, and their econsult availability is extremely limited, now restricted to just 8-12 on weekdays with an even more restrictive window that closes before 10am. So much for a supposedly 24/7 service that's supposed to accommodate patients' schedules... Additionally, their interactive voice response system is incredibly frustrating when you're forced to call because the econsult window has already shut. Update: I'd gladly give negative stars if possible - it's practically impossible to complete an econsult. They seem to close almost immediately after opening, and are only accessible Monday through Friday. To make matters worse, today at 8:15am, the econsult was already closed, which is absolutely ridiculous.
The team at Fairfield Surgery is absolutely exceptional. From the front desk staff to the nurses and physicians, everyone demonstrates incredible compassion, support, and warmth. It's truly a breath..
Fairfield Surgery
edward j.
These medical professionals truly stand out as the top practitioners in the Warrington area. Their expertise and care are simply unmatched.
Fairfield Surgery
Lindsey B.
Warm and friendly welcome from the reception team, and equally delightful and caring physicians during my visit.
Fairfield Surgery
Alison M.
I've submitted 7 requests over nearly 2 weeks, and they still haven't issued my Buscopan. Last week, I couldn't get past the trainee. I was told a week ago last Tuesday that a doctor would call me..
Fairfield Surgery
C W.
The medical professionals here are incredibly supportive. I had an extensive phone consultation covering six separate health concerns, and the physician was thoroughly knowledgeable. Although I..
Fairfield Surgery
gareth t.
Highly skilled physicians. Welcoming and supportive front desk team.
Fairfield Surgery
RON W.
Top-notch medical professionals and personnel at this Warrington healthcare facility - truly exceptional care and service.
Fairfield Surgery
Nick T.
Kudos to the team - throughout our six-year experience, my family and I have encountered zero complications from the surgical procedure.
Fairfield Surgery
Ally L.
These folks are professional and get the job done smoothly.
Fairfield Surgery
Glenda O.
This week, I'm convinced that the medical intervention I received was potentially life-saving. I rapidly developed a severe case of chronic anaemia, causing significant health concerns. The medical..
Fairfield Surgery
Jill K.
Doctor shows exceptional care and dedication, always going above and beyond to address patient concerns with remarkable attentiveness and compassion.
Fairfield Surgery
Paul D.
I visited for an HIV screening. They instructed me to complete an online consultation form. The digital form malfunctioned, so I called to explain my urgent need for medication. The staff member..
Fairfield Surgery
Ramon W.
Consistently top-notch medical care with a compassionate and welcoming team. Exceptionally well-managed facility. However, I'll truly miss Dr. Brassil's expertise.
Fairfield Surgery
Lynda N.
Medical professionals demonstrate exceptional compassion and thoroughness, consistently surpassing expectations to deliver outstanding patient care. The front desk team displays remarkable empathy..
Fairfield Surgery
Denise Keogh
Listening to others talk about the challenges they face with their GP practices makes me realise how fortunate we are to have such an amazing, friendly, and well-organised practice. The doctors..
Fairfield Surgery
Phil G.
The service is far from impressive. The onboarding process is painfully slow, and their econsult availability is extremely limited, now restricted to just 8-12 on weekdays with an even more..
Fairfield Surgery
Liz G.
Exceptional service with staff and doctors who truly excel beyond expectations. Absolutely no complaints whatsoever. An outstanding medical practice. If the rating system allowed, I would award them..
Fairfield Surgery
Paul H.
Since the surgery's inception, I've been a patient here, and I can confidently state that the level of care and dedication from both the medical professionals and administrative team is truly..
Fairfield Surgery
mel p.
I previously considered them the pinnacle of medical practices, with incredibly welcoming and compassionate front desk staff. However, the doctors fall short when addressing mental health concerns..
Fairfield Surgery
Bev H.
A complete mockery of a medical practice with incredibly brusque front desk staff who left my partner without crucial medication for four days, despite explicit instructions from his physician about..
Fairfield Surgery
Helen H.